What are the responsibilities and job description for the Patient Care Coordinator position at Bridgepoint Clinic?
Job Overview
We are seeking a dedicated and compassionate Patient Care Coordinator to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients, ensuring they receive seamless and personalized care. Your energetic approach will help foster a welcoming environment, coordinate appointments, manage patient records, and support clinical staff to deliver exceptional healthcare experiences. This position offers an exciting opportunity to make a meaningful difference in patients' lives while working within a dynamic medical setting.
Responsibilities
- Greet patients warmly and assist them with check-in procedures
- Schedule, confirm, and reschedule patient appointments efficiently
- Collect and verify patient information, ensuring accuracy in medical records
- Communicate clearly with patients regarding treatment plans, insurance details, and follow-up care
- Maintain organized patient files and ensure confidentiality in compliance with privacy regulations
- Support clinical staff by preparing patient charts and managing administrative tasks
- Handle incoming calls, respond to inquiries, and provide exceptional customer service
- Coordinate with insurance companies for authorizations and billing inquiries
- Assist in managing office supplies and maintaining a clean, welcoming environment
Experience
- Proven experience working in a medical office or healthcare setting
- Familiarity with medical terminology to accurately communicate with patients and staff
- Strong background in medical administrative support, including scheduling and record management
- Office experience demonstrating organizational skills and multitasking ability
- Dental office experience is a plus but not required; relevant healthcare experience is essential
- Excellent communication skills with the ability to build rapport with diverse patient populations
- Ability to handle sensitive information discreetly and professionally
Join us as a Patient Care Coordinator and be part of a team committed to delivering compassionate, efficient healthcare. Your enthusiasm and attention to detail will help create positive experiences for every patient who walks through our doors!
Pay: $18.00 - $23.00 per hour
Benefits:
- AD&D insurance
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $18 - $23