What are the responsibilities and job description for the Systems Engineer position at Bridgehead IT?
Position Summary:
Bridgehead IT is a leading provider of IT solutions, specializing in seamless technology integration and support for businesses of all sizes. We are seeking a skilled and motivated Project Engineer to join our dynamic team. As a Project Engineer, you will play a crucial role in the successful implementation of technical projects, ranging from on-premises infrastructure to Microsoft 365 and other cloud technologies.
Duties/Responsibilities:
- Manage the end-to-end implementation of technical projects, ensuring adherence to scope, budget, and timeline.
- Collaborate closely with clients, understanding their technical requirements and translating them into actionable project plans.
- Deploy on-premises infrastructure solutions, including servers, networking equipment, and storage systems.
- Configure and integrate Microsoft 365 suite components, such as Exchange Online, SharePoint, Teams, and OneDrive and the Microsoft Defender suite of tools.
- Implement cloud technologies and services, ensuring seamless integration and performance optimization.
- Conduct thorough testing and quality assurance to guarantee project deliverables meet client expectations and industry standards.
- Provide technical guidance and support to project teams, including junior engineers and technicians.
- Monitor project progress, identify risks, communicate and implement effective mitigation strategies.
- Document project processes, configurations, and updates for reference and future maintenance.
- Stay updated on industry trends, Microsoft 365 updates, and advancements in infrastructure and networking technologies.
- Delegate tasks to junior engineers or technicians for efficient project completions.
- Work closely with Project Managers to ensure timely and cost efficient execution of projects.
Required Skills/Abilities:
- Organized with attention to detail.
- Excellent analytical, logical thinking, and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong proficiency in implementing and managing on-premises infrastructure solutions.
- Experience with cloud technologies, such as Azure or AWS, and their integration with on-premises systems.
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Education and Experience:
- College degree or.
- Proven experience as a Project Engineer or similar role in the IT industry.
- In-depth knowledge and hands-on experience with Microsoft 365 suite (including Exchange Online, SharePoint, Teams, etc.), cloud infrastructure (Azure), on-premises infrastructure (VMWare, Hyper-V, etc.) and networking technologies.
- Strong understanding of IT infrastructure components (servers, storage, virtualization, etc.) and networking principles (TCP/IP, DNS, VPN, etc.).
- Ability to work independently and collaboratively in a fast-paced environment.
Additional Bonus Experience:
- Microsoft certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals).
- HPE, Dell, Pure or anything other infrastructure certifications
- Experience with configuring and troubleshooting Microsoft 365 and Azure environments.
- Familiarity with IT security principles and best practices.
- Proven track record of successfully delivering technical presentations and proposals to clients.
Bridgehead IT is proud to be an equal opportunity workplace and is an affirmative action employer.