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Transitional Day Program Counselor

Bridge Over Troubled Waters
Boston, MA Full Time
POSTED ON 4/15/2026 CLOSED ON 4/17/2026

What are the responsibilities and job description for the Transitional Day Program Counselor position at Bridge Over Troubled Waters?

  

Transitional Day Program Counselor

Bridge Over Troubled Waters

 

Boston, MA

 


WHO WE ARE


For over 50 years, Bridge Over Troubled Waters has provided a comprehensive continuum of care for runaway, homeless, and high-risk youth in Boston, and has been a national model in providing innovative youth services. Our mission is to transform the lives of youth through safe, supportive and encouraging relationships, counseling, housing, and skill-building, to guide them towards self-sufficiency and achieving their goals.



ABOUT THE ROLE

The Transitional Day Program (TDP) is a drop-in center for homeless youth 18 to 24 years old in Boston. Youth utilizing the TDP are typically sleeping outside, staying in emergency shelters, or couch surfing. The TDP offers survival services (food, showers, laundry & clothing) as well as intensive case management and support services to help youth move beyond the streets into safe and stable housing. The TDP Counselor is responsible for overseeing the program milieu, building therapeutic rapport with youth, and providing case management services.

 

RESPONSIBILTIES

  • Supervision of the program milieu/drop-in, utilizing effective crisis management/intervention skills.
  • Administer/coordinate program participants’ basic needs and survival services, including breakfast, lunch, showers, laundry, computer games, field trips, outings, and physical exercise.
  • Provide and facilitate skills-building group activities and workshops
  • Manage intensive case management, including referrals as needed.
  • Connect program participants with opportunities to engage services including education, employment, housing, mental healthcare and substance abuse services
  • Other duties as assigned.


Please Note: This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to give the TDP Counselor a general sense of the responsibilities and expectations of the position. As the nature of the business demands change, so too may the essential functions of the position. The candidate who accepts this role is expected to be flexible to meet the changing demands.


QUALIFICATIONS

  • Two or more years of experience working with youth ages 18 to 24 in one or more of the following areas: housing management, job development, community relations, substance abuse or recreational counseling.
  • Bachelor’s degree is human services, Social Work, or any related degree is preferred.

SKILLS AND STRENGTHS

  • Comfort and confidence working in a fast-paced dynamic work environment.
  • Enthusiastic about working with a homeless transitional youth population.
  • Ability to identify and execute effective problem-solving strategies. Must possess sound crises intervention and conflict resolution skills.
 

PAY AND BENEFITS

The hourly rate for this position is $20.00/ hour, Weekend Differential: $3.00/ hour (Total $23.00/ hour on weekends)

  • Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays and a birthday holiday
  • Health, dental, and vision insurance
  • 401(K) with 3% matching of contributions after 90 days of employment
  • Employer-sponsored flexible spending accounts, commuter pre-tax benefits, employer paid short-term disability, long term disability, and life insurance
  • Ongoing job training, including four off-site half-day trainings each year
 

PHYSICAL REQUIREMENTS

While performing the duties of this job the employee is regularly required to sit, work at a computer, stand and walk, and must be able to lift /move weight up to 25 pounds. The employee also must be able to hear and speak sufficiently to manage phone calls and effectively communicate/converse with others. The employee must have visual acuity and cognitive capacity to read, understand, and draft reports, letters, etc. The noise level is quiet to moderate, however, the employee must be able to perform in various settings, including in public spaces and at public events/activities.

EQUAL OPPORTUNITY STATEMENT

Bridge Over Troubled Waters, Inc. is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.

Hours are 8:00AM-4:00PM with one weekend day included.

Compensation details: 20-20 Hourly Wage

Salary : $3 - $23

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