Rapid Rehousing Case Manager

ABOUT BRIDGE OVER TROUBLED WATERS, INC.For over 50 years, Bridge Over Troubled Waters has provided a comprehensive continuum of care for runaway, homeless, and high risk youth in Boston, and has been a national model in providing innovative youth services.THE OPPORTUNITY: As a Rapid Rehousing Case Manager, you will work in the Rapid Rehousing Program, a program that offers permanent housing and support to homeless youth and young adults, ages 18 to 24, many of whom have never had stable housing and support before. You will provide support services to residents in the program, helping them further gain stability and permanent housing, while also connecting them to other community services, career, and education opportunities. Through your assessment of housing barriers, you will determine service needs and work to develop individualized plans with youth entering the program. Your work with residents will include providing emotional support, budgeting and life skills training, job search and job readiness advice, and a range of other services to help participants integrate into their community. KEY RESPONSIBILITIES: Your work as a Rapid Rehousing Case Manager will focus on the following: Conduct housing needs assessments of Bridge residents to connect them to appropriate servicesAssess housing barriers todetermineservice needs and develop Individualized Service Plans to guide participants toward long-term permanent housing and self-sufficiencyProvide case management support and plans toassista caseload of 30 participants in achieving strengths-based and solution-focused goalsEnable program participants toidentifyvarious life skills and develop an effective referral and service network in the residents’ communities to ensure on-going success in achieving goals and to ensure that they are housed properlyMaintain individual client files, including monthly logs and outcome reports, to document all aspects of case management, assessments, and achievements for participantsAssistyouth withlocatingsubstance abuse, mental health, and other healthcare providers in the community, as based on continuing needs assessmentCollect and report program data, including but not limited to, datarequiredfor Bridge’s case management system, Homeless Management Information System, and funders’ required dataMaintain program records and prepare andsubmitmonthly program updatesEnsure that all activities, services, and programs through Bridge are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Bridge clients.We are seeking compassionate case managers. Participate in weekly and quarterly program and staff meetingsQUALIFICATIONS: It takes a special person to serve as a team member at Bridge. Before applying, please consider the following qualifications, skills, and experiences that we have found lead to success as a Rapid Rehousing Case Manager. We do not expect candidates to meet all of the criteria listed below. Reviewing the qualifications can help you to better understand what will be expected of you as a member of the team. 2-4 years of experience working with vulnerable youth ages 18 – 24Bachelor's degree is preferable but notrequiredExperience working with housing programsKnowledge and understanding of “Housing First” philosophy and strategiesKnowledge and experience with data collection and management systemsKnowledge of social service, housing support, and basic benefit systemsCapacity to engage youth and provide support, including advocacy, reducing isolation, problem-solving, listening, and identification of resourcesValid driver’s licenserequiredand Continuous clean driver’s recordDuties will be performed both in an office environment and in the field, where program residents reside. Because program residents have varied schedules, case management may take place out of regular business hours; a flexible schedule and ability and willingness to work outside of regular business hours is essential. COMPENSATION & BENEFITS:$26.00/hr.

Salary : $26