What are the responsibilities and job description for the Legal Intake Specialist (Bilingual Preferred) position at Bridge Legal?
About Us
Bridge Legal is a hyper growth Legal Tech startup that provides Software, Marketing, and Intake Services for Mass Tort Law firms. Our cloud platform is designed to power the end-to-end client journey for those who have been injured and harmed. Through our software, we enable our law firm clients to fight for the rights of the “little guy” with AI, automation, analytics and workflow.
We pride ourselves on being at the forefront of helping provide individuals access to the legal system and bridge the justice gap by enabling law firms to use technology and AI to serve more clients than ever before.
At Bridge Legal, we believe that teamwork and collaboration are the key drivers of success. Our team is made up of talented and passionate individuals who work together to achieve our goals and deliver exceptional results. We value open communication, mutual respect, and a willingness to go above and beyond for our customers and each other. If you're looking for a supportive and collaborative work environment where your ideas and contributions are valued, we invite you to join our team.
Mission
The mission of the role will be closing potential claimant contracts and converting them into clientele, while building strong rapport and trust quickly. . The Base compensation will be $40,000 with a robust bonus structure. We are looking to hire 10 individuals.
Outcomes
- Generating revenue through phone-based communication.
- Knowledge: Develop mastery of subject matter relevant to firm’s intake criteria
- Performance: Meets or exceeds weekly and monthly metrics set by law firm clients and supervisor.
- Client Acquisition: Conducting client interviews to complete Welcome calls, PFS, and intake forms.
- Service: Deliver an outstanding level of service that reflects favorably on our law firm customers and leaves a positive lasting impression on their potential clients
- Sales: Applying sales techniques to successfully finalize contract agreements.
- Data Entry: Proficiently inputting data into our system in a timely and effective manner.
- Professionalism: Ensure that your interactions with the clients working with our law firm customers adheres to Bridge Legal’s standards.
- Accountability: Ensure that all Pending Intakes are followed up with in a timely fashion
- Adaptability: Effortlessly transitioning to meet the demands of the work at hand, be it daily, weekly, or monthly.
- Culture: Contribute to our culture of hard work, collaboration and driving positive outcomes through your efforts and your interactions with our team.
Skill and Qualifications:
- Bilingual candidates (English & Spanish Proficiency) strongly preferred
- Bachelor's degree in Business Administration, Marketing, or a related field
- Experience in a fast-paced environment, specific to a sales role
- Proven track record of meeting or exceeding sales targets
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Excellent organizational and time management skills
- Familiarity with CRM software, such as Salesforce or HubSpot
- Demonstrated ability to build rapport quickly.
- Quickly assess and close opportunities
- Sales-focused mindset with an emphasis on empathy & motivation.
- Comfortable with owning their metrics
Physical Requirements:
- Comfortable sitting for extended periods.
- Ability to use a computer and phone system for prolonged periods.
- Good hearing and speaking abilities for clear communication.
- Capability to type and operate a keyboard efficiently.
- Adequate vision for reading and navigating computer screens.
- Ability to handle occasional stress and high call volume situations.
What We Offer
- Bonus opportunities based on performance
- Competitive compensation with optimized health benefits (medical, vision and dental), 401K and FSA/HSA benefits
- Flexibility for a great work life balance
- Comprehensive training and mentorship on an ongoing basis with career growth opportunities
- A friendly and diverse work environment with supportive colleagues and leadership team
- Professional autonomy
- Unlimited PTO
Bridge Legal is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status as defined by applicable law. We welcome and encourage candidates from diverse backgrounds and experiences to apply for open positions."
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $40,000