House Manager - On Call

Job Summary

We are seeking a proactive and dedicated House Manager - On Call to oversee the safety, well-being, and daily operations of residential environments. This role involves providing flexible, on-demand support to ensure a secure, nurturing, and organized living space for residents. The House Manager will coordinate with staff, residents, families, and external agencies to deliver exceptional care and maintain a harmonious community atmosphere. This position offers an exciting opportunity to make a meaningful impact in supporting individuals from diverse backgrounds, including those experiencing high-risk situations or behavioral health challenges.

Responsibilities

• Respond promptly to on-call requests to address emergencies, behavioral issues, or operational needs within the residence.
• Supervise and support staff in implementing behavioral health and behavior management plans tailored to individual residents.
• Provide child and youth supervision, ensuring safety and engagement during activities and daily routines.
• Manage conflict resolution and de-escalation techniques to maintain a calm environment during high-stress situations.
• Assist with intake procedures, case management documentation, and maintaining resident confidentiality in compliance with privacy standards.
• Conduct safety checks, manual handling tasks, and basic first aid or CPR as needed to ensure resident safety.
• Collaborate with social workers, addiction counselors, mental health professionals, and community agencies to coordinate care plans for residents.
• Maintain accurate data entry, filing, and record keeping related to resident progress, medication administration, and incident reports.
• Support families by communicating effectively about resident needs and progress while respecting cultural diversity.

Skills

• Supervising experience in residential or community settings with high-risk populations.
• Strong knowledge of child development, behavioral health strategies, addiction counseling, and crisis intervention techniques.
• Proficiency in Microsoft Office Suite for documentation and communication purposes.
• Excellent communication skills—both written and verbal—and the ability to work effectively with culturally diverse communities.
• Experience working with individuals experiencing homelessness or from underserved communities.
• Ability to handle sensitive information with discretion while maintaining resident confidentiality.
• Skilled in de-escalation techniques, conflict management, and behavioral health interventions.
• Knowledge of medication administration protocols and basic first aid/CPR certification required.
• Familiarity with LIHTC (Low-Income Housing Tax Credit) programs or home & community care experience is a plus.
• Capable of manual handling tasks safely while supporting residents’ mobility needs.

This role is ideal for compassionate professionals eager to support vulnerable populations through dynamic on-call responsibilities that promote safety, stability, and positive outcomes within residential settings.

Pay: $18.75 per hour

Expected hours: 1.0 – 20.0 per week

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $19