Dental Receptionist

Looking for someone to join our team to assist with front office duties at a busy family-owned dental practice. Job responsibilities include:

• Greeting and checking in/out patients
• Answering phones, responding to patient inquiries, and scheduling appointments
• Confirming appointments and following up on cancellations and no-shows
• Verifying dental insurance coverage and obtaining insurance benefit details
• Collecting co-pays, account balances, and other patient payments
• Preparing and submitting insurance claims accurately and timely
• Review and manage accounts receivable, including unpaid claims and patient balances
• Communicate with patients regarding treatment estimates, financing, and billing questions
• Maintain accurate patient records and update demographic and insurance information
• Coordinate with clinical staff to support patient flow and scheduling efficiency
• Assist with other administrative duties as needed

Preferred skills:

• Knowledge of dental terminology and procedures
• Experience with insurance verification and claim follow-up
• Strong attention to detail and accuracy
• Professional phone etiquette and patient communication skills
• Chinese (Mandarin) speaking preferred