What are the responsibilities and job description for the Play Assistant/Party Host position at Brewed Imagination?
We’re expanding our team with part-time Play Assistant/Party Host.
About Us
Brewed Imagination is a place for families to thrive, designed with adults and children in mind. It’s a unique place, an enjoyable indoor play space for young children where imagination takes center stage. Our space exudes a unique blend of playfulness, charm, and modern sophistication, inviting children and adults to feel right at home.
From our thoughtfully-designed play features to our friendly staff who greet you like old friends, every detail makes our guests feel special. We believe in celebrating joy and the magic of making memories together.
Welcoming our little customers with a warm smile and a heartfelt greeting instantly fosters a sense of connection. We believe it's essential for every child to feel recognized and cherished, ensuring that their experience is truly special.
To help fulfill this mission, we are seeking a warm, energetic, and enthusiastic part-time Play Assistant/Party Host.
In this role, you will:
- Provide stellar customer service and hospitality to our guests, while proactively anticipating customer needs
- Support building our community by engaging with members and building relationships with families visiting our space, becoming a friendly and familiar face
- Educate customers about our offerings, including our play area and admission options, birthday parties and other events, memberships, and specialty activities.
- Greet customers, check customers in, and handle purchases through our Point of Sale system
- Clean and maintain an enjoyable play environment by regularly picking up toys and sanitizing play equipment, and monitoring and engaging with children utilizing our play area
- Help maintain our high standards for cleanliness and safety across the entire facility, including the café area, play area, party area, and restrooms
- Serve as a party host on an as-needed basis depending on scheduling needs and availability.
Role Requirements:
- Must have weekday and weekend availability (AM/PM)
- Prior work experience in hospitality, early childhood activities, or another related field is highly preferred. Training will be provided for all functions.
- Warm, friendly and pleasant demeanor, especially when interacting with children and caregivers
- Ability to juggle multiple tasks at once while maintaining an even keel in a busy environment
- Growth mindset and desire to learn new skills on the job
- The ideal hire is responsible, prompt, loves spending time with children and interacting with customers, and has a high sense of urgency, with comfort working in a fast-paced environment.
- Strong attention to detail and desire to provide a white-glove event experience for our host families and their guests
- Organize materials needed for each party ahead of time to ensure a smooth setup process.
- Setup and breakdown of party area before and after each party, including plates, napkins, cups, centerpieces, party backdrops, and balloon decor
- Monitor the play area to ensure safety protocols and play area rules are respected by all guests
- Keep parties on schedule, ensuring setup, cleanup and the party are delivered on our timed schedule
- Parties are hosted Fridays, Saturdays, and Sundays. Additional working hours may be required for party planning, setup and cleanup.
Education:
- High school or equivalent (Required)
Work Location: In person