What are the responsibilities and job description for the CONVENIENCE STORE MANAGER position at Brew Oil LLC?
Store Manager
Full-Time Position | Brew Oil LLC
About the Position
Brew Oil LLC is seeking an experienced and motivated Store Manager to lead our convenience store operations. This is an excellent opportunity for a dynamic leader who enjoys working with people, driving business results and creating a positive team culture. The ideal candidate will demonstrate strong leadership skills, customer service excellence and a commitment to operational excellence.
Key Responsibilities
Leadership & Team Management
- Demonstrate leadership in embedding a customer-first culture throughout the store
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Manage store employees effectively and professionally, fostering a respectful work environment
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Develop and maintain a fully staffed store with well-trained team members
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Effectively train all new hires and provide ongoing development opportunities
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Observe and evaluate employee job performance against critical goals
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Delegate tasks effectively and recognize team achievements in a timely manner
Operations & Business Management
- Oversee overall management of store business operations
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Build and post team schedules that accurately accommodate store operational needs while maintaining high-level customer service and justified payroll levels
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Manage store inventory and coordinate delivery functions with various vendors
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Monitor and analyze business processes and results to profitably achieve store goals
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Maintain profitability of the store through cost-effective management practices
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Manage invoices and paperwork with timely submission
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Perform price checks on a monthly basis
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Complete all shift and daily paperwork properly
Customer Service & Store Environment
- Troubleshoot immediate problems with sales associates, assistant managers and customers
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Maintain a clean, friendly and welcoming environment for employees and customers
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Connect with the community to establish positive relationships and drive store success
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Protect company assets and reputation through adherence to policies and procedures
Compliance & Documentation
- Comply with company programs, policies and procedures as well as regulatory requirements
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Report all concerns and incidents with formal documentation to the store supervisor
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Maintain appropriate working relationships with other associates and supervisors
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Assume responsibility for special programs or assignments as needed
Qualifications
Required Experience
- Previous management or supervisory experience required
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Experience in retail or convenience store operations is helpful
Essential Skills
- Strong leadership and team-building skills
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Proficient in cash handling procedures and daily
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Basic computer skills; specific experience with POS systems helpful
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Excellent interpersonal and communication skills
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Ability to communicate effectively to both large and small groups of employees
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Strong analytical and problem-solving abilities
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Self-motivated, dependable and able to work effectively in a fast-paced environment
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Demonstrated understanding and commitment to customer service excellence
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Ethical, honest, trustworthy and respectful in all interactions
Physical Requirements
- Ability to lift up to 50 pounds
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Ability to stand for up to 12 hours
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Ability to work in varying temperature environments (cold/hot)
Certifications
Successful completion of certification testing as needed
Work Schedule
This is a full-time salaried position. The standard work week is Monday through Friday, opening shift. Managers must be available and responsive to their team's needs.
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Minimum of 45 hours per week
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Availability for additional hours as needed to address emergencies or operational needs
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Ability to cover shifts as directed by the store supervisor
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Must be reachable when needed by team members
What We're Looking For
The ideal candidate will create a positive store culture by treating employees fairly and with respect. We value leaders who are self-motivated, dependable, and capable of maintaining 100% total customer focus while effectively managing all aspects of store operations in a dynamic, fast-paced environment.
Compensation
Salary commensurate with experience.
Brew Oil LLC is an equal opportunity employer.