What are the responsibilities and job description for the Technical Sales Account Manager position at Brechbuhler Scales Inc?
Description
Clayton, OH | Salary with Commission
We are seeking a motivated and technically skilled Technical Sales Account Manager to join our team in the metrology and precision measurement industry. This role is ideal for someone who thrives at the intersection of engineering, calibration, and customer relationship management.
About The Role
The Technical Sales Account Manager is responsible for developing new business, managing customer accounts, and delivering solutions—including precision measurement equipment, calibration services, and related technical offerings. You will work directly with manufacturing, industrial, aerospace, automotive, and quality-focused clients to understand their measurement needs and provide value-driven solutions.
Key Responsibilities
- Grow and manage customer accounts within a defined territory.
- Identify new business opportunities and generate qualified leads.
- Deliver onsite product demos, technical presentations, and solution proposals.
- Recommend metrology equipment such as CMMs, scales, gages, torque/force tools, and optical systems.
- Collaborate with internal teams.
- Prepare quotes, respond to RFPs, and negotiate within defined pricing guidelines.
- Maintain accurate customer relationship records and forecast pipeline activity.
- Support customers post-sale to ensure satisfaction and long-term retention.
Required Qualifications
- Working knowledge of dimensional measurement, calibration processes, and ISO/IEC 17025.
- 3–5 years of sales or account management experience in metrology, industrial equipment, or manufacturing.
- Strong communication, presentation, and consultative selling skills.
- Proficiency with CRM systems and Microsoft Office.
- Valid driver's license and ability to travel regularly to customer sites.
Preferred Qualifications
- Degree in Business, Marketing, Engineering, Industrial Technology, or equivalent experience.
- Experience selling metrology or precision measurement equipment.
- Background in calibration labs or ISO-accredited environments.
- Existing relationships within industrial or manufacturing sectors.
About Us
ICS, LLC. provides complete metrology solutions for calibration and repair of electrical, mechanical, optical, and process control instruments to meet stringent documentation and quality requirements. Our calibration services meet the applicable requirements of ANSI/NCSL Z540-1 and ISO/IEC 17025, using standards with accuracies traceable to NIST or compared to nationally or internationally recognized consensus standards. ICS Inc. was founded in 2004 by seasoned Marine Corps Metrologists. ICS LLC. prides itself on quality workmanship and customer satisfaction. Our background in the United States Marine Corps calibration program gave us a high-level of knowledge in electrical and mechanical metrology.
Our staff of highly qualified calibration technicians take great pride in their work. We do it right the first time, every time, and in the process, we make sure customer needs are met, and expectations are exceeded. At ICS, LLC., we develop a relationship and partnership with our customers and take the time to listen to our customers and understand each industry. ICS, LLC. partnered with Brechbuhler Scales, Inc. in 2020 to optimize service opportunities even further.
Compensation & Benefits
- Paid Holidays
- Paid Vacations and Sick time
- 401k Plan
- Health, Vision, and Dental coverage
Instrument Calibration Solutions is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, national origin, religion, age, disability, marital status, veteran status, genetic information or any other status protected by federal, state or local law.