What are the responsibilities and job description for the Guest Services Associate (Part-Time) Zoo position at BREC Recreation And Park Commission for the Parish of East Baton Rouge?
General Summary: The Guest Services Associate is responsible for a variety of guest related activities. Duties may include assisting and greeting guests; counting guests; collecting and remitting cash; safe and efficient operation of rides; setting-up displays, loading, unloading and stocking merchandise; selling merchandise in gift shops; food service and catering preparation, displaying and selling food to guests; assisting in setting up and breaking down of zoo events and rentals. Other duties will include maintaining assigned work station in an aesthetically pleasing and businesslike manner, which could include ticket office, gift shop, cafes and surrounding areas. There is constant direct exposure to the public. Scheduled work hours and assigned areas may vary to meet the needs of Zoo guests. Must be flexible to work some evenings, and early morning hours, weekends and some holidays are required. Limited exposure to some adverse temperature conditions with extended periods of sitting and standing in a small workspace.
EXAMPLE OF DUTIES Education Required: H.S. diploma or equivalent.
License(s) Required: Valid LA driver's license.
Years Relevant Work Experience: 1 year retail experience or customer service experience in a related field. Equivalent combination of education and experience will be considered.
Preferred: 3 or more years related experience
Knowledge, Skills and Abilities:
- Experience in retail sales, food service or catering; cash register operation / point-of-sale operation preferred
- Basic math and computer skills.
- Basic cash handling knowledge with the ability to compile daily cash verifications
- Demonstrated ability to communicate positively & effectively with public both orally and written
- Ability to work in a fast pace environment and sometimes stressful situations
- Ability to work a flexible schedule including evenings, weekends, and holidays as required
- Ability to follow instructions and adhere to standard operating procedures including but not limited to safety protocols
- Ability to develop and maintain cooperative working relationships with all Zoo team members and contacts regarding company business
Resumes will not be accepted in lieu of a completed application. If you do not complete each section of this application (i.e. work experience, education, or etc.) to demonstrate that you meet the eligibility and minimum qualification requirements described in this announcement, your application will be deemed incomplete and you will be ineligible for further consideration for this vacancy.
An offer of employment is contingent on passing a pre-employment criminal background check, Motor Vehicle Records check, drug screen and physical.
If you have any questions or concerns, please email HAdmin@brec.org or call (225) 273-6430.