What are the responsibilities and job description for the Front Desk Supervisor position at Breakwater Inn?
Breakwater Inn is a small 34 room boutiue hotel in Kennebunkport, seeking a Front Desk Supervisor who will be responsible for overseeing the front desk operations and providing excellent customer service,.
Responsibilities:
-Oversee the front desk operations
· Provide guest service, guidance and leadership to ensure consistent customer service
· Assign and instruct team members in details of work
· Monitor lobby traffic to make staffing adjustments accordingly
· Resolve customer complaints
· Train, supervise, schedule and assist in evaluating staff
· Direct the front desk operations
· Supervise housekeepers
· Provide leadership and direction to ensure that customer service remains consistent
Qualifications:
- Experience in the hospitality industry in a similar position with minimum of one year
- Experience with MS Office
- Experience with managing a team
- Great verbal and written communication skills
- Organized and positive team player
- Work cohesively with co-workers as part of a team
We are a small Hospitality Group with several restaurants in the area as well. We offer excellent benefits and have a good support system in place and are looking for individuals who want to grow with the company. Our success is the result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join us!
Job Type: Part-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Kennebunkport, ME 04046: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25