Fresh Market Program Assistant

Job Title: Fresh Market Program Assistant Reports to: Family Housing Coordinator FLSA Code: Full time, non-exempt with benefits Hours: Up to 40-hours/week including weekends Program Area: Adult Service Network (ASN) Location: The Fresh Market, 3334 W. Carol Ave, Chicago, IL 60624 POSITION SUMMARY The Fresh Market Program Assistant provides critical support for the daily operations within the Breakthrough Food pantry. ESSENTIAL RESPONSIBILITIES/FUNCTIONS Receive, sort, stock and store of all Greater Chicago Food Depository deliveries and any additional deliveries and donations. Pick up donations. Maintain the dock area in the Fresh Market including daily cleaning and organizing and weekly mopping dock and the walk-in fridge. Maintain the cleanliness and organization of the walk-in refrigerator, walk-in freezer and shopping freezers in the market. Assist volunteers by bringing inventory to the Fresh Market shopping space to be shelved and bagged to ensure a well-stocked market prior to distribution days. Break down boxes for recycling/ discarding trash appropriately. Supervise volunteers, oversee the reception area and shopper registration when needed. Safely and responsibly operate ASN cargo van. Perform vehicle inspection and complete documentation prior to operating. Report any incidents immediately. Cultivate a sense of teamwork among volunteers. Perform other duties as assigned. Demonstrated Values Independently follows agency policy and procedures Follows through with commitments including meeting established timelines Identifies and resolves difficult issues Project a professional image to all internal and external customers ensuring proper grooming, dress code and hygiene. Promote wellness and customer care through all actions and behaviors Works effectively with diverse staff, communities and population served Maintain a high degree of sensitivity, tact, and diplomacy during stressful situations. A passion for the mission of Breakthrough QUALIFICATIONS High school diploma or a GED Must obtain a Food Sanitation Certificate within 6 months of employment Excellent written and verbal communication skills; ability to convey information in a clear and concise manner Sound administrative skills including, including strong computer skills and a working knowledge of Microsoft Office Proven ability to work independently, take initiative, and manage multiple tasks effectively Strong organizational skills and proven attention to detail Ability to work in a fast-paced, self-directed environment Ability to prioritize, meet deadlines and manage changing priorities Must maintain a valid driver’s license along with daily access to a vehicle and acceptable driving record Required Knowledge, Skills and Abilities Ability to clean and store equipment Ability to demonstrate strong interpersonal skills, professionalism, and problem-solving abilities. Exhibits compassion, patience and respect for shoppers, volunteers and fellow colleagues Ability to demonstrate initiative and follow through and be comfortable working in a changing environment. Ability to use initiative, discretion and independent judgment in making decisions Demonstrates willingness to consistently improve work performance through their relationship and guidance. Must possess an accurate and informed understanding of cultural and urban realities, especially as related to youth, families, poverty, and community development. Ability to maintain confidentiality Ability to embrace principles of nonviolence to create safer communities Establish and maintain effective working relationships with stakeholders. SUPERVISION Direction received from the Director of Food Services Does not supervise employees PHYSICAL REQUIREMENTS AND WORKING CONDITIONS Work Environment While performing the duties of this job, the employee will work in an office located in a multi-purpose facility and/or outdoors and thus will be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate but can be high depending on the activities in the facility. Physical Demands While performing the duties of this job, the employee is frequently required to walk and/or sit; use hands and fingers to feel objects, tools or controls, reach with hands and arms; balance; stoop; regularly talk or hear. The employee must be able to bend, stoop, pull, lift as well as have overhead extension of arms. Must be able to stand for long periods of time; be able to lift, carry or move at least 50 pounds. Must adhere to proper handling and lifting techniques. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions. Equipment Used The employee will generally use general office equipment including but not limited to telephone, computer, calculator, copier, overhead projector, paper shredder, paper cutter, and filing systems. Safety Requirements Prior to the first day of work, must complete a criminal background and sex offender clearance. BENEFITS Medical - We offer group medical benefits through UnitedHealthcare to full-time employees. You have the option of choosing between a PPO or HMO plans. Depending on the plan chosen, there may be no cost for an employee single coverage. There is a cost per pay period for coverage for family (i.e., employee plus spouse; employee plus child(ren) or employee plus spouse and child(ren). Dental – We offer group dental benefits through UnitedHealthcare to full-time employees. You have the option of choosing between a PPO or HMO. This is an employee paid benefit. Vision - We offer group vision benefits through UnitedHealthcare to full-time employees. This is an employee paid benefit. Life - Through UnitedHealthcare, we offer full-time employees term life insurance to the employee’s family in case of death. The cost of this benefit is paid fully by the organization. Short and long-term disability - If you become disabled, UnitedHealthcare provides both short-term and long-term disability insurance to full-time employees. The cost of this benefit is paid fully by the organization. 401 (k) Plan - We offer a 401(k) plan which is a tax-deferred annuity to assist full-time employees in planning for retirement. We match 50% of your contribution up to a total of 3% of your base salary. Section 125 Plan (FSA) - Through TASC, we allow full-time employees to make contributions toward premiums for medical insurance, out-of-pocket medical expenses, dependent care expenses, and/or transit and parking on a “before tax” rather than an “after tax” basis. Vacation Days - Full-time employees in this position are eligible to accrue vacation days at a rate of 6.67 – 13.33 days per month based on tenure with the organization. Personal Days - Full-time employees in this position are eligible for up to 3 personal days annually, pro-rated in year one. Sick Days - Full-time employees in this position are eligible for up to 10 sick days annually, pro-rated in year one. COMPENSATION The actual salary within the range is determined by many factors including but not limited to skills, experience, education and internal equity. $18-$19/hourly Breakthrough is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, sex, national origin, age, disability, marital status, veteran status, political affiliation, sexual orientation, or any other non-merit factors. If a reasonable accommodation is needed for any part of the application and hiring process, please contact us at HR@breakthrough.org. The decision to grant reasonable accommodation will be on a case-by-case basis.