Project Manager

Are you a Project Manager looking for a Quality Company that cares about its employees and customers in the Greater Houston Area?

We are seeking an experienced project manager to help us lead our team as we grow together. Rainbow International Restoration is a faith-based company dedicated to providing the latest restoration technology to service our customers and give them an over-the-top customer service experience.

Our vision is “To redefine what is achievable by unifying our community with charity through edification. Establishing a brotherhood of excellence, devoted to redefining best business practices, proven systems, and technological advancements making everlasting contributions grounded in the principles of our Founder.”

If you are a goal-driven manager & this vision speaks to you, then you should contact us immediately

We are seeking to fill an immediate position for Project Manager.

Position Summary/Purpose

Create high levels of customer satisfaction by exceeding their expectations and fulfilling the company’s contractual obligations through the timely and profitable delivery of our cleaning and restoration services.

Exceed established standards of production performance through continuous process improvement and training, and development of production staff.

Primary Duties And Responsibilities

• Meet or exceed division targets for quality ratings and customer satisfaction
• Meet or exceed division targets for COGS and Direct Labor
• Maintain market leadership through continuous implementation of state-of-the-art technology as it pertains to the delivery of restoration services.
• Coordinate/assist Project Managers with scheduling of technicians, laborers, and subcontractors
• Assist in scheduling jobs and oversee project efficiency
• Create work orders
• Maintain timely and accurate flow of production reporting from field operations to administration.
• Review job estimates
• Prepare job contracts
• Assist in interviewing, hiring, training, and discharging Service Technicians
• Monitor production efficiencies and payroll
• Review job costing on completed work
  
  
  

Additional Duties And Responsibilities

• Attend and assist in conducting company meetings
• Communicate with customers and conduct in-home inspections as needed
• Attend trade seminars and workshops
  
  
  

Decision Rights and Authority

• Schedule vehicle and equipment maintenance within established budget
• Schedule service vehicles and technicians
• Provide input to and assist in development of strategic goals
  
  
  

Working Relationships and Scope

• Coordinate closely with Project Managers on schedules, manpower, and project profitability
• Work with Estimators to review and oversee job estimates
• Work with Operations Manager in hiring and discharging of restoration division personnel
  
  
  

Performance Competencies

• Oral Communication – The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one, small, and large group situations. Adaptable and able to think on his/her feet.
• Written Communication – Writes clear, precise, well-organized letters, proposals, and emails. The individual edits work for spelling and grammar and is able to read and interpret written information. Uses appropriate vocabulary and grammar.
• Team Building – Achieves cohesion and effective team spirit with peers and subordinates. Able to build a cohesive production staff balancing short-term and long-term needs. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed, or denied.
• Planning and Organizing – Understands the short-term priorities for the Operations Department and fits with the other departments. Coordinates plans with other managers.
• Constructive Confrontation – Has the ability to solicit process and integrate inputs and ideas from subordinates, peers, and executives. Recognizes areas of conflict or disagreement, and deals with them through open and honest dialogue. Effectively provides feedback.
• Dependability – The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
• Technology – The individual regularly uses standard word processing and spreadsheet software tools to enhance efficiency and accuracy of work performed. Effectively uses communication devices and technology to collect, review, and forward field activity reporting. Qualifications – Knowledge, Skills, and Abilities
• Education and Experience
  
  
  

High school diploma (or GED), plus four (4) to five (5) years of experience in the cleaning/restoration industry or associate (2-year) degree in business-related field and a minimum of three (3) years of experience in cleaning/restoration industry. Team leader or supervisory responsibility experience preferred.

• Financial Reports and Budgeting
  
  
  

Basic understanding of financial reports: Profit & Loss, Balance Sheet, and budgeting. Ability to review completed job costing, assess performance, and identify areas for improvement.

• Technical Skills
  
  
  

Advanced technical skills, experience and certification in the restoration services the company provides.

• Mathematical Skills
  
  
  

Adequate math skills – Able to quickly and effectively translate remaining work into manpower planning, project completion times, and review and assess labor time reporting. Effectively project job costs based on work remaining.

• Computer Skills
  
  
  

Demonstrates intermediate to advanced proficiency in the use of computers and computer software, especially MS Word and Excel. Experience with Xactimate software is a plus.

• Certificates, Licenses, and Registrations
  
  
  

None required for this position.

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Position Summary/Purpose

Create high levels of customer satisfaction by exceeding their expectations and fulfilling the company’s contractual obligations through the timely and profitable delivery of restoration services.

Facilitate the timely and profitable delivery of all services required to rapidly return customer’s property to pre-loss condition, minimizing repairs, and downtime following property damage.

Primary Duties And Responsibilities

• Meet or exceed established targets for responding to and completing estimates on losses
• Maintain strategic relationships with vendors and subcontractors
• Meet or exceed profitability targets on managed projects
• Plan and execute projects to completion
• Obtain written contracts and payment terms for projects
• Maintain efficient and accurate flow of production paperwork from the job site to administration
• Coordinate resource planning of technicians, laborers, and subcontractors with scheduler
• Track equipment used on company jobs
• Maintain market leadership through continuous implementation of state-of-the-art technology as it pertains to the delivery of our services
• Coordinate estimates from subcontractors
• Write job estimates
• Order materials required for projects and coordinate delivery to job site
• Maintain effective communication with customers and all involved parties – including third-party owners, building engineers, property managers, tenants, etc.
• Perform property inspections and complete reports
  
  
  

Additional Duties And Responsibilities

• Maintain project files
• Attend and assist in conducting company meetings
• Perform production work
• Perform minor repairs on company equipment and vehicles
  
  
  

Decision Rights and Authority

• Schedule service vehicles and technicians
• Management of the budget for projects
  
  
  

Working Relationships and Scope

• Work with Estimators to review and oversee job estimates
• Work with Operations Manager in hiring and discharge of production division personnel
• Coordinate with Marketing for follow-up and job evaluation with customers
• Coordinate with customer and administration function for timely collection of project payment
  
  
  

Performance Competencies

• Oral Communication – The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one and small group situations. Adaptable and able to think on his/her feet. Able to effectively communicate with customers in understandable terms.
• Written Communication – Writes clear, precise, well organized estimates, proposals, and emails. The individual edits work for spelling, uses appropriate vocabulary, and has impeccable grammar. Is able to read and interpret written information.
• Team Building – Achieves cohesion and effective team spirit with peers, subordinates, and subcontractors. Sustains a climate characterized by open, honest relationships where differences are constructively resolved rather than ignored, suppressed, or denied. Shares credit for accomplishments.
• Planning and Organizing – Has the ability to see the overall job from start to finish. Knowing the steps to be taken, resources and time required, can effectively create a timeline for the job. Coordinates plans with other managers.
• Integrity – Ironclad. Does not cut corners. Puts company interests above self. Earns trust of co-workers. Is intellectually honest, does not play games.
• Excellence – Sets high, “stretch” standards of performance. Demonstrates low tolerance for mediocrity. Sets clear, fair, and aggressive goals for self and others, encouraging individual initiative.
• Customer Focus – Combines empathy for customer’s situation with time and budget constraints to effectively manage and exceed customer’s expectations.
• Technology – Regularly uses standard word processing and spreadsheet software tools to enhance efficiency and accuracy of work performed. Effectively uses communication devices and technology to collect, review, and forward field activity reporting.
  
  
  

Qualifications – Knowledge, Skills, And Abilities

• Education and Experience
  
  
  

High school diploma (or GED) plus three (3) to five (5) years of experience managing construction or restoration projects and supervising crews. Associate (2 year) degree or bachelor’s (4 year) degree in business or construction management preferred. Advanced knowledge of building construction, remodeling, or restoration. Understands the relationship between direct labor and profitability.

• Financial Reports and Budgeting
  
  
  

Understanding of financial reports: Profit & Loss, Balance Sheet, Cash Flow, and budgeting. Ability to review completed job costing, assess performance, and identify areas for improvement.

• Technical Skills
  
  
  

Proficient technical skills, experience, and certification in the areas of service the company provides.

• Mathematical Skills
  
  
  

Adequate math skills – Able to quickly and effectively translate remaining work into manpower planning, project completion times, and review and assess labor time reporting. Effectively project job costs based on work remaining.

• Negotiation Skills
  
  
  

Wins by creating advocates, not enemies, when negotiating.

• Computer Skills
  
  
  

Demonstrates intermediate to advanced proficiency in the use of computers and computer software, especially MS Word and Excel. Experience with Xactimate software is a plus.

• Listening Skills
  
  
  

Effective in receiving feedback and input from customers and employees, probing for additional information or unspoken issues, and providing timely response.

• Certificates, Licenses, and Registrations
  
  
  

None required for this position.

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Working Conditions

• The work of this position is predominantly carried out in a shop or job site environment. Daily exposure to the shop where vehicles and equipment are housed and maintained is expected. Employee will encounter facilities where standing water and sewage are present, heat is unavailable due to lack of utilities, fire damage has occurred, and mold or other organic growth exists.
• Noise level in the work environment is moderate to high
  
  
  

Notice

Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

• Acknowledgement
  
  
  

I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.