What are the responsibilities and job description for the Game Master position at Break Through Reno?
About us
We are looking for a young enthusiastic Game Master to join our team at our GSR location.
Our escape rooms have a lot of different themes, from a bank heist to a medieval castle, along with our 1920’s hotel themed lobby. Game Masters get to play into these themes to create an immersive and memorable experience for our customers! As stated our lobby is 1920's hotel themed so our Game Masters get to act as the "hotel" bellhops.
We have a total of five rooms with different modes and themes. The goal of a Game Master is to understand how each puzzle works, to set up each room, and help teams make their grand escapes! We want to provide all groups that come to Break Through Reno with top-notch customer service, so we expect Game Masters to be able to keep a positive attitude and build good rapport with teams.
We have 4 different positions that have mandatory and on-call hours. All employees are trained and scheduled for all positions. If scheduled on-call you get a one hour notice if needed.
Game Masters are expected to:
- Greet and prep arriving groups with enthusiasm
- Quickly think of creative fixes for puzzles (problem solving when issues arise)
- Efficiently set up each of the 5 rooms
- Provide detailed and helpful clues to teams
- Communicate well with other team members and management
- Memorize each room layout and functioning
- Be reliable when scheduled for shifts
- Wear uniform
- Answer phone calls and assist with customer bookings
- Keep a clean/organized environment
- Have basic knowledge and understanding of computers
- Keep store clean
Please keep in mind our closing time differs every day.
Job Type: Part-time
Pay: $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- How many hours a week do you want? List minimum and maximum
- What is your availability for work?
Work Location: In person
Salary : $14