What are the responsibilities and job description for the Field Cleaning & Service Technician position at Break Coffee Co.?
About the role
Break Coffee Co. keeps offices caffeinated with commercial super-automatic espresso machines. You’ll clean, maintain, and (hopefully) install and maintain machines in offices, hotels, and other communal spaces across the DMV. Your weekly workload will be managing 15 machines, which we anticipate will take ~10-15 hours per week.
Key responsibilities
- Perform scheduled preventive maintenance (weekly clean, monthly deep clean).
- Diagnose & troubleshoot problems.
- Swap machines and train office managers during service visits.
- Maintain coffee inventory at customers' workplaces and order other consumables through the Break portal.
- Log every service trip in Break billing and the service app.
- Introduce new products and promotions to primary contacts as appropriate.
Must-haves
- 1 year of experience working with customers. We can teach anyone how to service our machines, but making the office or facilities manager feel like a partner is invaluable.
- Comfortable lifting 50 lbs and working on your feet all day.
- Tech-savvy—basic email and mobile apps.
- Customer-first attitude; neat appearance and a clear communicator.
- Able to pass a background check,
Nice-to-haves
- Basic plumbing (1/4" & 3/8" water line installs).
- Network of facilities or office managers.
- Spanish proficiency.
Schedule & pay
- Monday-Friday 9-5 availability.
- $18/hr travel reimbursements, tools, and coffee allowance.
Join us and keep workplaces running on great coffee—one machine at a time!
Salary : $18