What are the responsibilities and job description for the Front of House Associate - All Locations position at Breads Bakery - Union Square?
Breads Bakery is a New York bakery dedicated to producing handmade breads and pastries using traditional baking techniques, and providing our guests with an unforgettable experience. We believe that a guest's first impression of our bakery should be accompanied by a familiar and warm welcome, and we're looking for just the right person to do it!
Breads Bakery is seeking enthusiastic, dynamic individuals to join our team as a front-of-house associate. We have position openings at all our Manhattan based locations (Union Square, Upper West Side, Upper East Side, Rockefeller Center, Bryant Park and NYU Langone).
Breads Bakery is seeking enthusiastic, dynamic individuals to join our team as a front-of-house associate. We have position openings at all our Manhattan based locations (Union Square, Upper West Side, Upper East Side, Rockefeller Center, Bryant Park and NYU Langone).
Responsibilities & Expectations:
- Recognize the importance of providing extraordinary hospitality and exemplify this in interactions with customers, vendors and coworkers alike.
- Assist in all fundamental levels of the guest experience from answering product questions to point of sale.
- Ensure proper inventory and quality are maintained- recognizing that every day presents varying needs and adjusting workflow to meet these needs.
- Assist at other Breads Bakery locations as needed; ability to adjust and adapt gracefully to unexpected changes.
- Maintain a clean, safe and aesthetically pleasing space in accordance with operations and sanitation guidelines.
- Follow tasks as instructed by direct managers and shift supervisors, ensuring responsibilities are met and, when possible, exceeded.
- Govern service recovery as needed with professionalism and sincerity.
- Foster a positive work environment and commitment to Breads Bakery’s values.
Skills & Requirements:
- Professional experience in customer service or relevant roles.
- Background in hospitality and/or the food & beverage industry, preferred but not required.
- Commitment to providing exceptional service and genuine experiences.
- Ability to work on your feet for a full shift and lift 50 lbs during the shift.
- Remarkable communication and interpersonal skills, strong problem-solving aptitude, and ability to multitask.
- Ability to work holidays and weekends.
- For part-time associates, individuals must have availability for at least 3 shifts per week and must work at least 2 shifts per week.
Compensation & Benefits:
- $23-$28/hour
- This figure includes a base hourly rate of $17 plus gratuities which average $6-$12 per hour
- If individual possesses NYC food handler's certification, base rate is $0.50
- Medical, dental, vision and life insurance available following waiting period
- Paid time off package
- Access to PLUM, commuter, financial wellness, fitness benefits, pet insurance, and more
- 50%-75% Store discount
Salary : $6 - $12