Store Director - Bread of Life Thrift

Store Director – Bread of Life Thrift. Department: Retail and Processing OperationsReports To: SMCo Field Director. Job Status: Salary (Exempt)

Direct Reports: Store Associates Job Type: Full-Time Salary Range: $81k-$95 Annually

BFOQ: Christian / Faith Aligned

Position Summary

Bread of Life Thrift operations are established to champion the mission and programs of the organization, serving as a vital spiritual witness within our community. In alignment with this purpose, the Store Director must model a deep commitment to our faith-based values, ensuring the store is led with both operational excellence and spiritual integrity.

This role provides full operational leadership, encompassing team development, sales performance, and diligent financial stewardship. The Store Director provides the coaching and mentorship necessary to develop a capable team, ensuring the store remains a Christ-centered, God-honoring environment for staff, donors, and customers.

Furthermore, the Store Director manages the hiring and development of a high-capacity leadership team, ensuring total compliance with organizational policies. By providing day-to-day direction to managers and utilizing data-informed decision-making, this position builds a scalable foundation designed to support future store growth and expansion.

Success in this role is defined by the achievement of operational results, the development of team leadership readiness, and the maintenance of high standards in financial performance and customer experience, all while upholding our core spiritual mission.

Key Responsibilities

Store Management & Operations

• Provide full operational leadership of Bread of Life Thrift, including staffing, scheduling, and task-level execution
• Oversee donation acceptance, presorting, pricing, and processing of items, including management of donation streams through the Corners of Your Field program
• Ensure adherence to operational standards: donation intake, store merchandising, cleanliness, customer experience, and transaction accuracy
• Monitor and report financial performance, labor costs, and sales metrics
• Maintain compliance with safety, HR, and organizational policies
• Actively participate in daily store activities, coaching staff and maintaining operational excellence
  
  

People Leadership

• Hire, train, mentor, and develop store staff to create a strong, capable team
• Conduct ongoing coaching, performance evaluations, and development plans
• Build leadership readiness within the team to support potential future store expansion
• Model a “one team” mindset, prioritizing organizational success and mission alignment
  
  

Cross-Functional Collaboration

• Partner with SMCo on hiring, performance management, and staff development
• Communicate insights, trends, and recommendations to leadership
  
  

Experience & Competencies

• Able to maintain a positive, professional, Christ-like manner with donors, customers and staff
• Valid state driver’s license; driving record acceptable to insurance carriers
• 3–5 years of retail or operational leadership experience, including managing store teams
• Proven success in developing team members and achieving operational results
• Strong understanding of retail KPIs, financial stewardship, donation management, and performance management
• Excellent coaching, communication, problem-solving, and conflict-resolution skills
• Ability to balance hands-on store management with forward-looking leadership responsibilities
• Proficiency with Microsoft Office, metrics dashboards, retail systems, and data-informed decision-making
• Willingness to travel occasionally for training or collaboration
  
  

Spiritual Guidelines

• Faith: Live out a Christ-centered life marked by humility, obedience, and a commitment to doing what is right
• Compassion: Serve others with empathy and care, seeking to alleviate suffering and reflect Christ’s love in all interactions
• Grace: Extend unconditional kindness, forgiveness, and respect to all, just as we have received through Christ
• Integrity: Act with honesty, transparency, and strong moral character in all areas of life and work
• Excellence: Honor God through diligence, continuous growth, and a commitment to doing your best in all responsibilities
• Relationships: Foster supportive, accountable relationships that encourage growth, transformation, and purpose
  
  

Education

• High school diploma or GED required; college coursework or degree preferred
• Prior retail management experience required; donation program management experience a plus
  
  

Physical Requirements

This role requires the ability to perform the following physical tasks:

• Standing up to 100% of the workday; walking up to 75%
• Lifting, bending, sorting, and moving items up to 50 lbs
• Ability to work in both retail and warehouse environments, including some outdoor exposure
• Ability to use hands for sorting, organizing, and operating equipment
• Must wear a name badge
  
  

Vision Requirements:

• Close, distance, color, peripheral vision; depth perception; ability to adjust focus
  
  

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