HM Housekeeping Supervisor

Who We Are:Since 1972, The Hallmark has been the trusted name in upscale retirement living in Houston’s prestigious Galleria/Tanglewood area. As the oldest Life Plan Community in the region, we’re a not-for-profit community operated by Brazos Presbyterian Homes, Inc., dedicated to enhancing the lives of older adults of all faiths. We offer luxurious independent living, combined with a seamless continuum of care including assisted living, memory support, skilled nursing, and rehabilitation all on a single campus.

Who You Are:
We are seeking a candidate with a strong positive attitude toward customer service to act as a Housekeeping Supervisor. This person will have a genuine interest in working with older adults and be able to engage, motivate, and support both residents and fellow team members. The ideal candidate is dependable, compassionate, and aligned with our values of respect, excellence, and community. Creativity, teamwork, and a drive to exceed expectations are key traits we’re looking for as we work together to fulfill our mission of uplifting the lives of those we serve.

Essential Functions:

1.    Responsible for overseeing the day-to-day operations of the housekeeping and laundry.
2.    Responsible for hiring, training, and coaching housekeeping and laundry staff. 
3.    Must perform “hands on” cleaning as needed
4.    Must possess the ability to communicate in English to allow for the proper completion of work orders, budgets, daily and monthly reports.
5.    Performs routine inspections of all areas of the community, including resident apartments, offices, dining rooms, etc.

6.    Regularly exhibits strong commitment to customer services with residents, staff, vendors and guests.
7.    Works effectively and efficiently with others.
8.    Conduct or coordinate training of staff as directed by supervisor.
9.    Maintain all tools, related equipment and supplies in clean operating condition at all times.
10.    Assist in the choice and purchase of housekeeping supplies and related equipment.
11.    Required to keep accurate work records and inventories of hardware and software.  All work to be done in a professional manner.  High quality work practices, neatness, follow-up and clean-up are necessities.
12.    Strict confidentiality is necessary due to the sensitivity of records and conversions.  Also includes security on all networks.
13.    Is clean and concise in communication skills.
14.    Accepts constructive criticism.
15.    Maintain work area and keep the department in compliance with OSHA safety standards.
16.    Effectively communicates both verbally and in writing.
17.    Demonstrates the community hospitality promises towards residents, families, associates and vendors.
18.    Assist in monthly inventory
 

1. Must be able to read, write and follow written and verbal directions.
2. High School education or GED preferred, but not required.