What are the responsibilities and job description for the Field Service Engineer position at Bray Intl Brand?
About Bray International
Founded in 1986 Bray International is a global leader in industrial valves, actuators, and control products, delivering innovative flow control solutions to customers in more than 40 countries. As a privately held company with nearly four decades of engineered excellence, Bray has built a strong reputation for high-performance products, superior value, and exceptional customer service. Our fully integrated product line serves over 12 diverse industries, meeting the rigorous demands of the process sector with reliability and precision. Driven by a long-standing commitment to excellence, Bray offers the stability of a trusted, privately owned organization that continues to grow through innovation, collaboration, and integrity. Guided by our vision to be the most respected and successful valve, actuator, and controls company in the world, Bray places people—our employees, customers, and partners—at the heart of everything we do. We pursue progress through continuous improvement, a family-like culture, and an entrepreneurial spirit that shapes the future of flow control solutions.
If you have technical skills and an excellent customer service mentality, then the Bray Commercial Field Engineer position is perfect for you at Bray International. This technician will support our sales team, distributors and end-users of our products with technical questions and processing RMA returns related to the use of our products. You will work directly with our Warranty division and have a major impact on our customers and the relationship we maintain with them. The Bray Commercial Field Engineer will report directly to the BCD Operations Manager.
Job Responsibilities:
- Travel to customer facilities to provide troubleshooting and repair
- Provide technical support to Bray employees, distributors, and customers
- Assist the Quality/RMA Department with technical troubleshooting, emails, and documents
- Create and update technical marketing/published product offering documents
Qualifications
- Bachelor’s degree in a related field
- Experience providing electrical, pneumatic, and mechanical technical support
- Knowledge of butterfly, ball, globe, and pressure-independent control valves
- Familiarity with electric motor actuators and pneumatic piston/diaphragm actuators
- Experience with electrical control systems, including PLCs, BMS, Arduino, and Raspberry Pi platforms
- Proficiency in the use of electrical test equipment, including multimeters, signal generators, and power supplies
- Understanding of Ethernet, BACnet, and Modbus communication networks
- Strong computer skills, including Microsoft Office (Excel, Word, Outlook), 2D AutoCAD, 3D modeling software, and other relevant applications
- Ability to periodically lift up to 50 lbs.
- Valid driver’s license required
- Must be legally authorized to work permanently in the United States without sponsorship
Core Competencies:
- Must be self-motivated and have a willingness to grow their knowledge with Bray Commercial products, their functionality, and use
- Excellent oral and written communication skills
- High-energy, flexible, self-starter, hands-on, comfortable working individually and in a team environment to reach goals.
- Strong attention to detail
- Able to adapt to new situations
Why Work for Us?
At Bray International, we are the leading provider of industrial valves, actuators, and related control products, renowned for our innovative flow control solutions worldwide. Joining our team means becoming part of a company that values excellence, integrity, and collaboration.
What We Offer:
- Competitive Pay Plans
- Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
- Medical, dental, vision, and life insurance
- Paid holidays and vacation
- 401(k) plan with matching contributions
- Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
- Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
- An Exceptional Company Culture: Bray is a Privately-owned and operated business with over 30 Years of Engineered Excellence
Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!
Please Note:
Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible
As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana. This requirement applies regardless of state or local marijuana/cannabis laws.