Senior Project Manager (Retail)

NO C2C - Do not contact for C2C please

The Senior Project Manager reports to the PMO Senior Manager, as part of the Solution Delivery Information Technology team. The Project Manager leads project teams made up of Store Solution leaders, Business Analysts, QA Analysts, and Application Developers and Analysts to provide analysis of requirements, development of designs, identification of testing, and various reporting needs focusing on the Backend Systems and JDA.

Key Roles & Responsibilities:

• Provide senior level project management expertise for Demand Forecasting.
• Partner with the senior Demand Forecasting business stakeholders and work with integration vendor to understand and execute.
• Effectively communicate project expectations to team members, stakeholders and senior leadership when needed in a timely and clear manner.
• Partner with Development Management resources to ensure new applications and application modifications meet business requirements and are accurate and complete.
• Define, collect, and review level of effort estimates and timelines for setting delivery dates on production support issues, major projects, and enhancement deployments. Provide estimates to senior leadership.
• Develop and deliver progress reports and presentations for senior management and key stakeholders.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Define project success criteria and communicate them to involved parties throughout project life cycle.
• Conduct project post mortems to identify successful and unsuccessful project elements.
• Monitor internal work orders and ticketing systems, for all tasks related to the support of corporate application systems.
• Build, develop and collaborate with team resources; identify and align talent to facilitate the completion of team goals and objectives.
• Use shared applications and reusable components to reduce costs and improve information flows.
• Create an environment that welcomes change and creative problem solving, and one that values feedback, coaching, and general talent development.

Qualifications & Competencies:

• Bachelor’s degree from an accredited program in Information Systems, Computer Science, or related field or equivalent year-for-year experience required.
• Seven to ten years of Retail industry experience with a minimum of five years of store systems experience with specialized Demand Forecast or JDA ERP applications.
• Proficient with Jira.
• Proficient project planning skills, including the ability to organize, prioritize, and control job responsibilities to meet deadlines and an environment with overlapping and potentially conflicting priorities.
• Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization.
• Ability to remain flexible and adapt to changing priorities with promptness, efficiency, and ease.
• Possess desire for continued development and growth.
• Proficient ability to communicate effectively with others using written and spoken English, including the ability to provide clear, constructive direction and feedback to team members.
• Expert understanding of change management strategy and practice.
• Ability to manage disagreements through consensus building, relationship management and the formation and presentation of logical, data and fact-based arguments.
• Relevant retail experience related to any of the following areas: store operations, warehouse distribution, store allocation, merchandising, marketing, accounting, and finance.