What are the responsibilities and job description for the Customer Service Manager position at Bravo Capital LLC?
Bravo Capital provides Truck and Trailer financing to Owner/Operators and small fleet carriers in Texas. We are looking for an enthusiastic individual who has experience in customer service and administration. This position will work with several Account Managers for overall Portfolio support. The work environment is relaxed but highly focused and autonomous.
Role Responsibilities:
- Routine outbound calls to customers regarding performance, compliance and insurance updates
- Tracking and managing equipment inventory
- Assisting with processing titles and DMV related matters
- Assisting with leads and underwriting tasks
- Create contracts for new and existing customers
- Preparing and processing bills of sale, addendums, repairs and closing of accounts
- Providing support to team to facilitate day to day operations
Qualifications:
- Must be bi-lingual English & Spanish
- Attention to details and strong organizational skills
- Good listening and problem solving
- Independent and self-motivated
- Proficiency in Microsoft Office suite (Outlook, Excel, Word, etc.)
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Language:
- Spanish (Required)
Work Location: In person
Salary : $50,000