UNIT COORDINATOR - Emergency Department

Brattleboro Memorial Hospital /

Southern Vermont Health Services Corporation

Job Description

Job Title: UNIT COORDINATOR - Emergency Department

Job Code: 186

Hours: 0700-1900

FTE: .6 (24 hours/week)

Weekend Schedule: Rotating

Holiday Schedule: Rotating

Call Schedule: N/A

FLSA Status: Non-exempt

Department Name: Emergency Department (6780)

Location: Brattleboro, Vermont

POSITION SUMMARY

The ED Unit Coordinator utilizes interpersonal and organizational skills to provide an efficient working environment. This includes accurate processing of patient registrations, prompt transcription of patient treatment orders, processing charges, utilizing good telephone etiquette, handling inquiries diplomatically and maintaining confidentiality. The ED Unit Coordinator also maintains and processes the medical records, maintains the ED log, orders supplies, and communicates effectively with co-workers and ancillary services. The ED Unit Coordinator will also be cross trained to the switchboard operator position, which is reflected in this job description.

DEPARTMENT SCOPE OF SERVICE

The Emergency Department is a Level III facility according to the guidelines of the Accreditation Manual for Hospitals. The 13-bed unit is open 24 hours a day with at least one physician on duty at all times and a roster of on-call physicians and specialists available within thirty minutes. The patient population includes patients of all ages, and care provided ranges from definitive treatment of non-urgent, urgent and emergent medical/surgical conditions to stabilization and transport of the critically ill or injured. Birthing Center nursing staff are available for consultation or to assist in the care of neonates, infants and obstetrical patients.

The ED Unit Coordinator utilizes interpersonal and organizational skills to provide an efficient working environment. This includes accurate processing of patient registrations during Quick Registration Process, utilizing good telephone etiquette, handling inquiries diplomatically, assisting with direct patient care when required, and maintaining confidentiality. The ED Unit Coordinator also maintains and processes patients Emergency Department Record, updates Lead ED Unit Coordinator regarding ordering supplies and communicates effectively with co-workers and ancillary services.

QUALIFICATIONS

EDUCATION:

• High school graduate or equivalent.

EXPERIENCE/SKILL SETS:

• Experience in a health care environment preferred. Medical terminology highly desirable.

LICENSURE/CERTIFICATION(S):

• Current Healthcare Provider CPR certification preferred.

Mental Efforts:

• Requires ability to work in a fast-paced stressful environment while managing multiple priorities.
• Ability to organize workload and handle multiple priorities in a busy ED environment.
• Needs to work accurately with attention to detail.
• Ability to read, write and distinguish letters, numbers and symbols.
• Ability to perform keyboarding functions; basic computer competency required.

Environment & Working Conditions:

• Potential for exposure to bloodborne pathogens and hazardous chemicals.
• Potential for CTD due to keyboarding.

OSHA CATEGORY

OSHA Category I - Tasks that involve exposure to blood, body fluids, or tissues require use of techniques of Universal Precautions as evidenced with blood borne pathogens standards.

PHYSICAL DEMANDS

On-the-job time is spent in the following physical activities:

• Standing - Up to 1/3
• Walking - Up to 1/3
• Sitting - 2/3 or more
• Talking or Hearing - 2/3 or more
• Use of hands to finger, handle or feel - Up to 1/3
• Pushing/Pulling - None
• Stooping, kneeling, crouching or crawling - None
• Reaching with hands and arms - Up to 1/3
• Tasting or smelling - None

This position requires that weight be lifted or force be exerted:

• Up to 10 pounds - 2/3 or more
• Up to 25 pounds - 1/3 to 1/2
• Up to 35 pounds - Up to 1/3
• Up to 100 pounds - None
• More than 100 pounds - None

This position has special vision requirements:

• Close Vision (clear vision at 20 inches or less)
• Color Vision (ability to identify and distinguish colors)
• Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)

WORK ENVIRONMENT

This position requires exposure to the following environmental conditions.

• Wet, humid conditions (non-weather) - None
• Work near moving mechanical parts - Up to 1/3
• Fumes or airborne particles - Up to 1/3
• Toxic or caustic chemicals - Up to 1/3
• Outdoor weather conditions - None
• Extreme cold (non-weather) - None
• Extreme heat (non-weather) - None
• Risk of electrical shock - None
• Work with explosives - None
• Risk of radiation - None
• Vibration - None

The typical noise level for the environment is:

• Very Quiet
• Quiet
• Moderate Noise
• Loud Noise

Hearing

• Ability to hear calls
• Ability to hear instructions from physician/department staff/others

EEO/ADA STATEMENT

Brattleboro Memorial Hospital provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regard to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Brattleboro Memorial Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources.

Compensation Disclosure in Accordance with Vermont Act 155

In compliance with Vermont Act 155, Brattleboro Memorial Hospital provides the compensation range for this position in good faith. The listed range represents the pay scale reasonably expected for a successful candidate based on factors such as relevant experience, education, internal equity, and market competitiveness. Final compensation will be determined during the hiring process.