Demo

Quality Manager

BrassCraft Manufacturing Company
Thomasville, NC Full Time
POSTED ON 1/10/2026
AVAILABLE BEFORE 2/8/2026
JOB SUMMARY:

The Quality Manager is responsible for establishing, maintaining, and monitoring adherence to the quality assurance system, including quality standards, inspection, test methods, and procedures for the organization. Determine and recommend necessary inspection and test equipment required for incoming, in-process, and final product inspections. Establish and oversee various inspection and test procedures. Establish and coordinate the assembly of records necessary for quality control tracking, including charts, statistical analysis, and reports. Plan work with direct reports, assist in determining causes for non-conforming materials and components, quality system failures, process scrap, or rework. Work with department supervisors/managers to resolve quality problems. Additionally, this role will establish, monitor, and drive Quality KPIs (Key Process Indicators) to improve plant and department performance, such as First Pass Yield, Scrap $ per earned hour, and Internal Audit Compliance.

PRINCIPAL FUNCTIONAL RESPONSIBILITIES:

  • Establish and maintain policy for documentation of all products
  • Review documentation before being sent to external customers
  • Implements ongoing quality improvement processes working with interdepartmental teams
  • Anticipates, to the extent possible, program release problems and takes corrective action to resolve and achieve commitments
  • Escalates issues as needed
  • Drive a data-based proactive quality culture in the plant
  • Evaluate and oversee the monitoring of gauges and measuring devices to detect non-conforming product
  • Ongoing observation of all in-process manufacturing levels and evaluation of their adherence to good and established quality standards
  • Constant evaluation, analysis, and continuous improvement of the present quality assurance system and procedures
  • Maintain history of records associated with listing agencies (CSA, IAPMO, and U.L.)
  • Form teams for analyzing corrective actions for defective materials
  • Determine disposition of scrap and rework
  • Prepare Production Part Approval Process (PPAP) paperwork for customers
  • Develop and supervise a team of quality technicians and quality auditors
  • Coach, mentor, and grow Quality Auditor team members within the department from a job knowledge, skillset, and overall performance standpoint
  • Coordinate efforts with suppliers to support new product development efforts and improvements with existing products
  • Maintain Non-Conforming Material Review (NCMR) database for supply base
  • Follow up on safety procedures to prevent employee injury
  • Maintain good employee relations and communications
  • Performs other related duties as needed and assigned

ESSENTIAL QUALIFICATIONS & SKILLS:

  • Bachelor Science
  • Minimum 8 years experience in Quality Assurance (metal working industry preferred) or High School Diploma and 10 years experience in the metalworking industry
  • Minimum 3 years supervisory experience
  • Experience in ISO9001, Quality Audits, and Supplier Quality
  • Experience with implementing good quality processes and systems (Control plans, PFMEAs, Corrective action processes)
  • Problem-solving methodology– 5Whys, 8D, Root Cause analysis, etc.
  • QMS experience with PFMEAs, PPAP, Control Plan
  • Minimum 5 years experience in a Manufacturing environment

PREFERRED QUALIFICATIONS:

  • Bachelor of Science in Engineering (discipline)
  • Experience with Minitab software preferred
  • Machining background
  • Metal Working experience

ABOUT US:

The Company:

Masco Corporation (NYSE: MAS), with sales revenue over $7 Billion, is a global leader in the design, manufacture, and distribution of branded home improvement and building products. Our portfolio of industry-leading brands includes Behr® paint; BrassCraft®, Delta® and Hansgrohe® faucets, bath and shower fixtures; KraftMaid® and Merillat® cabinets; Milgard® windows and doors; and HotSpring® spas. We leverage our powerful brands across product categories, sales channels, and geographies to create value for our customers and shareholders. For more information about Masco Corporation, visit masco.com.

BrassCraft Manufacturing Company is a leading manufacturer and distributor of high-quality water and gas flow control products, plumbing service and repair parts for the new construction and repair/remodel markets. Headquartered in Novi, Michigan, BrassCraft supports a wide array of channel partners including wholesalers, retailers and specialty dealers, who serve residential and commercial markets across the Americas. Brasscraft has set the plumbing standard for 70 years, with industry-leading brands including BrassCraft® and Plumbshop®.

Company: BrassCraft Manufacturing

Shift 1 (United States of America)Full time

Brasscraft (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Brasscraft is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish

Salary.com Estimation for Quality Manager in Thomasville, NC
$111,404 to $137,457
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Quality Manager?

Sign up to receive alerts about other jobs on the Quality Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$122,125 - $158,955
Income Estimation: 
$166,313 - $206,719
Income Estimation: 
$122,125 - $158,955
Income Estimation: 
$166,313 - $206,719
Income Estimation: 
$211,831 - $272,127
Income Estimation: 
$291,665 - $422,476
Income Estimation: 
$78,244 - $97,353
Income Estimation: 
$99,704 - $121,947
Income Estimation: 
$99,704 - $121,947
Income Estimation: 
$124,827 - $154,865

Sign up to receive alerts about other jobs with skills like those required for the Quality Manager.

Click the checkbox next to the jobs that you are interested in.

  • Batch Testing Skill

    • Income Estimation: $45,123 - $58,303
    • Income Estimation: $47,729 - $61,141
  • Hazard Analysis and Critical Control Points (HACCP) Skill

    • Income Estimation: $45,123 - $58,303
    • Income Estimation: $47,729 - $61,141
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at BrassCraft Manufacturing Company

  • BrassCraft Manufacturing Company Thomasville, NC
  • Operate Wash & Weigh equipment Company: BrassCraft Manufacturing Shift 2 (United States of America)Full time Brasscraft (the “Company”) is an equal opportu... more
  • Just Posted


Not the job you're looking for? Here are some other Quality Manager jobs in the Thomasville, NC area that may be a better fit.

  • AkzoNobel High Point, NC
  • About AkzoNobel Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our wo... more
  • 6 Days Ago

  • Thermo Fisher Scientific and Careers High Point, NC
  • Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Office ... more
  • 17 Days Ago

AI Assistant is available now!

Feel free to start your new journey!