What are the responsibilities and job description for the Sales Coordinator position at Braskem?
With a strategy centered on people and sustainability, Braskem is engaged in contributing to the value chain to strengthen the Circular Economy. Braskem’s 9,000 team members dedicate themselves every day to improving people's lives through sustainable solutions in chemicals and plastics. With its corporate DNA rooted in innovation, Braskem offers a comprehensive portfolio of plastic resins and chemical products for diverse industries, such as food packaging, construction, manufacturing, automotive, agribusiness, health and hygiene, and more. With 40 industrial units in Brazil, the United States, Mexico, and Germany, Braskem exports its products to clients in over 70 countries.
Braskem America is an indirect wholly owned subsidiary of Braskem S.A. headquartered in Philadelphia. The company is the leading producer of polypropylene in the United States, with six production plants located in Texas, Pennsylvania, and West Virginia, as well as an Innovation and Technology Center in Pittsburgh and a New Renewable Innovation Center in Lexington, which focuses on leveraging groundbreaking developments in biotechnology and chemical catalysis. For more information, visit www.braskem.com/usa.
Department: Sales Support
Job: Sales Coordinator
Location: Philadelphia, PA
Travel Involved: 0-5%
Description:
Support Braskem’s Order-to-Cash process by ensuring timely and accurate fulfillment of client requirements from order entry to invoicing. Collaborate daily with cross-functional teams, including Sales, Supply Chain, Logistics, Credit, and Accounting, to foster strong client relationships and drive seamless execution of Braskem’s commercial strategy.
Key Responsibilities Include:
- Ensure timely and accurate processing of customer orders throughout the entire Order-to-Cash cycle, from order entry to invoicing
- Work closely with internal teams such as Sales, Supply Chain, Logistics, Credit, and Accounting to align and execute on customer requirements and business priorities
- Serve as a liaison between clients and internal departments to ensure clear and effective communication of expectations and updates
- Assist in building and maintaining strong client relationships by understanding customer requirements and ensuring consistent service
- Identify and address any order-related issues or discrepancies promptly to maintain customer satisfaction and operational efficiency
- Contribute to the continuous improvement of the Order-to-Cash processes by identifying bottlenecks and suggesting enhancements
- Work in a team environment, providing help and back-up support as necessary
Requirements:
- Bachelor’s Degree or 4 years of relevant work experience
- Demonstrated knowledge in one or more of the following areas:
- Client Services, Account Management, Logistics, or Supply Chain
- Work in a fast-paced environment where accuracy and follow-up are essential to success
- Effectively work within a team and yet work independently, handling multiple tasks at a time
- Strong interpersonal, verbal, and written communication skills
- Experience working on process improvement projects
- Experience with SAP, Microsoft Office, and Power Bi
What we offer
At Braskem, we offer more than just a competitive pay package. Our total rewards package includes a wide range of benefits you need for every stage of your life. Our benefits include:
- Medical, Dental, and Vision Benefits
- Retirement Benefits
- Maternity and Paternity Leave
- Life Insurance
- Short- and Long-Term Disability Insurance
- Teladoc
- A wide range of voluntary benefits like Pet Insurance, Legal and ID Theft Insurance
- Flexible work schedules like 9/80 schedules for eligible team members
Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.
Candidates must be currently eligible to work in the United States without the need for any type of sponsorship now or in the future. Braskem is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees according to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact the Talent Acquisition team.