What are the responsibilities and job description for the Front Desk Receptionist/Administrative Assistant position at Brashear Family Medical?
Front Desk Receptionist/Administrative Assistant
Job description
At Brashear Family Medical we strive to provide patient care that sets us apart from the rest. We are currently seeking an experienced Front Desk Receptionist to support our Family Practice. The position requires excellent verbal and written communication, superior customer service skills, and a friendly personality. Compensation is hourly based and dependent upon experience. We offer medical/dental coverage, paid holidays, and a 401(k) retirement plan. Please submit salary expectations or requirements with your resume.
Principal Duties and Responsibilities
Greet and check in patients
Schedule patient appointments
Collect payments from patients
Verify insurance
Print encounter forms daily
Communicate with patients by phone and in person
Answer and direct phone calls
Communicate messages between providers and patients
Coordinate patient referrals to specialists
Provide excellent customer service
Keep waiting area neat and tidy
Cover for other Front Office Staff when necessary
Maintain effective working relationships with other staff members
Be willing to adjust schedule as necessary to assist with staffing needs
Maintain patient confidentiality and adhere to the Personnel Policy guidelines
Experience
Experience with EMR systems; knowledge of eClinicalWorks is a plus
Effective verbal and written communication is required
Bilingual (English/Spanish) is a plus, but not required
Must be vaccinated for Covid-19
Job Type: Full-time