What are the responsibilities and job description for the Verification Loan Officer (VLO) position at Branson's Nantucket?
Description
We are seeking a meticulous Verification Loan Office (VLO) for Branson’s Nantucket Resort. As a VLO, your primary role entails carefully reviewing and thoroughly explaining all contract and loan documents to our valued clients, ensuring accuracy and compliance with company policies and regulatory standards. Collaborating closely with our dedicated sales representatives, you’ll be pivotal in facilitating smooth and seamless transactions, offering invaluable support throughout the process.
Key Responsibilities
- Review and explain all contract documents, including sales agreements, loan applications and credit applications, to clients in a clear and comprehensible manner.
- Verify the accuracy of all information provided by clients and ensure compliance with company policies and regulations.
- Collaborate closely with sales representatives and other team members to facilitate the smooth completion of sales transactions.
- Answer any questions or concerns raised by clients regarding the contract documents or loan terms.
- Assist clients in completing necessary paperwork and obtaining required signatures.
- Maintain confidentiality and integrity throughout the document review and verification process.
- Provide exceptional customer service and support to clients throughout the verification process.
Requirements
- High School diploma or equivalent.
- 2 years previous Loan Verification and/or Quality Assurance experience preferred.
- Excellent communication and interpersonal skills, with the ability to explain complex concepts clearly and concisely.
- Detailoriented with strong analytical skills and the ability to spot discrepancies.
- Ability to work well under pressure in a fastpaced environment.
- Proficiency in Excel, Word and other relevant software applications.
- Professional demeanor and the ability to maintain confidentiality.
- Currently commissioned as a Missouri Notary Public or able to become commissioned.
- Willing to work various schedules; including extended hours, nights, weekends and/or holidays.
Desired
- High organizational skills preferred
- Sales Experience preferred
- High Business Acumen
Benefits
- Comprehensive insurance (medical, dental, vision & more)
- 401(k)
- Employee Assistance Program (EAP)
- Health Savings Account (HSA)
- Life Insurance (basic, voluntary, AD&D)
- Company Perks and Discounts
- Financial Education and Resources