What are the responsibilities and job description for the Bartender/Server position at Branson Hillside Hotel and Theater?
Position: Bartender / Server
Location: Hotel Restaurant & Theater Concessions
Reports To: Food & Beverage Manager
Position Summary
The Bartender/Server is responsible for delivering a STELLAR! guest experience by providing exceptional food and beverage service in a fast-paced hotel and theater environment. This role requires a high level of energy, attention to detail, and the ability to balance restaurant service with theater concession demands. The ideal candidate brings a positive attitude, a sense of urgency, and a sense of humor to every shift while maintaining professionalism and integrity.
Our Mission
We are here to provide a STELLAR! experience for every guest.
We are high integrity individuals with a sense of urgency and a sense of humor.
We believe in a healthy life balance that helps us sustain our energy and enthusiasm for what we do.
We make a difference because what we do matters.
We are empowered to make hospitality history.
Key ResponsibilitiesGuest Experience & Service
- Provide friendly, attentive, and efficient service to all guests in the restaurant, bar, and theater concession areas
- Create a welcoming atmosphere by engaging with guests and anticipating their needs
- Take accurate food and beverage orders and deliver them promptly
- Ensure guests have a seamless experience before, during, and after theater performances
Bartending Duties
- Prepare and serve alcoholic and non-alcoholic beverages according to recipes and standards
- Verify guest age and ensure responsible alcohol service
- Maintain cleanliness and organization of the bar area at all times
- Monitor inventory and communicate low stock or supply needs
Restaurant & Concessions Support
- Serve food and beverages in the dining area and assist with theater concessions during peak times
- Operate POS system accurately for orders and payments
- Assist with setup, restocking, and breakdown of service areas
- Work collaboratively with kitchen and team members to ensure timely service
Cleanliness & Compliance
- Maintain high standards of cleanliness, sanitation, and organization in all work areas
- Follow all food safety, alcohol service, and health department regulations
- Complete opening, closing, and side work duties as assigned
Teamwork & Culture
- Support team members across all food and beverage areas as needed
- Maintain a positive attitude and contribute to a fun, respectful work environment
- Embody the company’s mission through integrity, urgency, and professionalism
- Be reliable, punctual, and ready to contribute each shift
Qualifications
- Previous bartending and/or serving experience preferred
- Strong customer service and communication skills
- Ability to work in a fast-paced, high-volume environment
- Basic math and cash handling skills
- Ability to stand, walk, and carry trays for extended periods
Preferred Qualifications
- Experience in a hotel, theater, or entertainment venue
- Knowledge of basic cocktail preparation and beer/wine service
- Alcohol service certification (or willingness to obtain)
- Familiarity with POS systems
Why Join Us?
- Be part of a team focused on creating memorable guest experiences
- Work in a unique and dynamic hotel theater environment
- Opportunities to grow within food & beverage operations
- A culture that values teamwork, integrity, and work-life balance
Pay: $12.50 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $13 - $15