What are the responsibilities and job description for the Animal Care Attendant position at Brandywine Valley SPCA?
Do you love working with both animals and people? Do you find providing excellent customer service rewarding? Do you enjoy working in a dynamic, fast-paced atmosphere? Then the Animal Care Team at the Humane Society of Harrisburg Area may be a great fit for you! As a full time Animal Care Technician you will be doing meaningful work taking care of the shelter animals by providing a clean living environment, food, water, and enrichment. You will also be professionally interacting with potential adopters and visitors to the shelter, answering questions about the animals, and assisting with meet and greets to find them loving forever homes.
The Animal Care Attendant is responsible for cleaning and providing humane care to the animals in the BVSPCA custody and assisting all stakeholders in a professional and friendly manner when needed. They are also responsible for assisting potential adopters with meet and greets and answering questions about the animals in our care.
DUTIES & RESPONSIBILITIES
Customer Service
- All BVSPCA employees are responsible for providing excellent customer service to customers, animals, fellow staff, donors and all the people a BVSPCA staff member comes into contact with when working.
- Promote the BVSPCA in a positive manner.
- Communicate with others with respect.
- Create a positive work environment by limiting negativity.
- Be efficient, a team player, positive, and proactive in problem solving.
Animal Care
- Feed animals and clean kennels.
- Follow the shelter protocol. Maintain the cleanliness of facility (including but not limited to the break room).
- Assist in preventing shelter disease transmission.
- Observe animals for any sign of illness or behavior issues and report it accordingly.
- Create, maintain, and file paperwork accordingly.
- Show animals for visiting customers and assist with adoptions.
- Take in, sort and put away donations.
- Assist customers by answering questions.
- Maintain the organization and cleanliness of the shelter.
- Assist other staff members when needed.
- Cleaning, maintaining and organizing bedding, dishes, crates, carriers and other shelter property.
- Assist with different programs including TNR, enrichment, fostering, pet food pantry and others as needed.
- Providing enrichment to animals including but not limited to working playgroups.
- Provide and assist in behavior modifications to animals when needed.
- Other duties as assigned.
Diversity and Inclusiveness
- Work effectively with individuals and colleagues from diverse communities and cultures.
Safety
- Ensure a safe work environment, following all safety guidelines and modeling safe work practice.
- Take immediate action to address any safety concerns that could put a staff member, volunteer, client, animal, or the organization at risk.
- Maintain a clean, healthy, and sanitary work area; follow all pest and rodent control protocols.
QUALIFICATIONS
- A high school education or equivalent.
- Ability to bend, kneel and stand for long periods of time.
- Ability to lift 50lbs.
- Ability to multitask under high-pressure situations.
- Work in loud environments on hard surfaces.
WORKING CONDITIONS
- Work is performed in a shelter setting.
- Consistent bending, reaching, kneeling, and standing for long periods of time.
- Subject to animal bites and scratches while handling animals.
- Repeated lifting and carrying of animals weighing up to 50 pounds.
- Consistent exposure to animals and animal allergens under conditions with limited alternatives available.
Job Type: Full-time
Pay: $13.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday through Friday schedule
- Must be available to work one weekend day each week
- Reliable transportation is required
- Must be physically capable of handling large, strong dogs
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $13