INFOR/HEXAGON EAM LEAD (Hybrid), New York, NY

• Interview Format: In‑person
• Location Requirement: Local candidates only
• Work Schedule: Hybrid; 3–4 days onsite per week. Approx. 35–40 hours weekly,depending on SME availability for meetings and project needs.

SUMMARY OF THE FUNCTION/ROLE

Our client’s  Enterprise Asset Management Department is seeking one  consultant to serve as HxGN EAM Sustainment Leads. This position is to provide critical HxGN EAM sustainment support for client’s Enterprise Asset Management (EAM) needs.

 RESPONSIBILITIES

• Support the  Enterprise Asset Management (EAM) sustainment efforts, with a focus on the base implementation established under the EAM Foundations Program.
• This position will play a primary role in the sustainment of the existing configurations for the HxGN EAM System, with limited focus on new functionality as business needs are identified.
• Provide sustainment support for the HxGN EAM software solutions that have been configured to accommodate unique transit industry operating and management processes, regulatory requirements and other business needs.
• Provides sustainment support for solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Support and develop activities related to end-to-end project management, including project plans and estimates, scoping and requirements through initiation to implementation and deployment.
• Consult on Asset Management best practices (encompassing maintenance, inspection, and reliability) leveraging the capabilities of the HxGN EAM application (both core and mobile)
• Support Business lead in performing requirements gathering workshops with the ability to identify and analyze business needs
• Support  Business lead in developing gap analysis of current/desired business process and system capabilities for new functionalities.
• Support Business lead in designing solutions incorporating out-of-box functionality and/or collaborative solution design with technical teams for custom functionality
• Support Business lead in identifying areas of system optimization based on business processes.
• Support Business lead in developing system reporting solutions based on business needs (in the form of Queries, Inboxes, KPIs and Dataspys) 
• Support Business lead in creating, validating, executing and documenting test cases
• Assist in the development of end-user training and reference materials
• Perform or assist in end-user training
• Assist in implementation go-live and post-go-live activities
• Support requests from users to research system problems or errors, and to assist in their resolution
• Provide technical evaluation of proposed technical solutions and provides technical direction for the development, design, and systems integration work including mobile

 DELIVERABLES & DUE DATES

1. Support HxGN integration with other corporate systems
2. Configure HxGN EAM for department assets

 QUALIFICATIONS EXPERIENCE & EDUCATION

• Minimum 5 years HxGN EAM experience, v 11 and higher
• Proficiency in extending HxGN EAM through Extensibility Framework
• Proficiency in developing and implementing FlexSQL to achieve business needs
• Experienced in Work and Asset management functions of HxGN EAM (Work Orders, Planning, Equipment, etc.)
• Minimum 5 years enterprise asset management system delivery services, leading solution development teams
• Minimum 5 years of experience in EAM implementations
• Proficient in MS Office applications, Word, Excel, Visio, PowerPoint, Project
• Ability to modify/adapt systems, applications, and programs to meet business requirements.
• Understanding of complex relational database organization, design, and functionality
• Experience in desktop / mobile computer support and troubleshooting software related problems
• Excellent oral, written and presentation communication skill in relating technical information to non-technical personnel
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and execute in a high-pressure environment
• Ability to independently set priorities and meet deadlines in a fast-paced environment, a self-starter
• Excellent inter-personal skills including the ability to work with individuals at all levels of the organization