What are the responsibilities and job description for the Client Service Representative position at BrandNest?
At Brandnest, we innovate marketing strategies, enhance customer experiences, and manage businesses efficiently, all while providing exceptional online support for our clients.
Position Overview:
We are seeking an Entry-Level Client Service Representative to join our in-person team in Madison. This role is perfect for individuals who enjoy helping others, solving problems, and working in a supportive environment where every day brings something new.
Key Responsibilities:
- Act as the main point of contact for clients, addressing questions and concerns with professionalism and care.
- Support client accounts by keeping records updated and ensuring requests are handled efficiently.
- Collaborate with internal departments to ensure timely and accurate service delivery.
- Assist with client onboarding and follow-up communication.
- Identify ways to improve client satisfaction and strengthen relationships.
- Represent Brand Nest’s values through positive and consistent client interactions.
Qualifications:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Strong organizational abilities with attention to detail.
- A proactive attitude and willingness to learn in a fast-paced environment.
- Ability to work in person as part of a collaborative team.
- Professional, friendly, and client-oriented mindset.
Why Join Brand Nest:
- Collaborative and supportive team environment.
- Hands-on training and opportunities for professional growth.
- Competitive compensation and benefits package.
- A company culture focused on development, innovation, and client success.
If you are motivated, customer-focused, and eager to start your career with a company that values your growth, Brand Nest wants to hear from you!
Job Type: Full-time
Pay: $22.93 - $27.62 per hour
Application Question(s):
- Please can you provide the best contact number and email address to reach you on?
Work Location: In person
Salary : $23 - $28