Senior Account Manager

Are you a natural relationship-builder who loves making things happen? Do you thrive in a fast-paced, creative environment where no two days are the same? As our Account Manager, you’ll be the glue between our clients and our internal teams—making sure projects run smoothly, clients stay happy, and opportunities for growth never get missed. From guiding clients through our process to helping close deals, managing budgets, and collaborating with project managers, you’ll be at the heart of it all.

If you’re equal parts strategic thinker, problem-solver, and people person, we want to hear from you!

This Role is for You If:

• You’re a pro at managing client relationships and keeping them happy.
• You love bringing in new business and upselling like a champ.
• You thrive in an agency or creative environment and can juggle multiple projects.
• You’re highly organized and can keep timelines and budgets in check.
• You’re an excellent communicator—whether it’s with clients, creatives, or project managers.
• You know how to anticipate client needs before they even realize them.
• You’re great at working cross-functionally and keeping everything (and everyone) on track.

In this role, you will take the lead on the following tasks:

What You'll Do:

Client & Account Management

• Be the main point of contact for clients, ensuring smooth communication and stellar service.
• Guide clients through our process, from kickoff to final deliverables.
• Keep your finger on the pulse of your accounts—nurturing relationships and spotting new opportunities.
• Run client meetings and check-ins to make sure everything stays on track.
• Act as the voice of the client internally, making sure creative teams have the insights they need.

Project Oversight & Collaboration

• Ensure a seamless handoff from Sales to Account Management to Project Management.
• Work with Project Managers to ensure accountability for timelines, budgets, and deliverables.
• Partner with PMs to track budgets and keep projects running on time and on budget.
• Help scope projects and fine-tune contracts to set clear expectations.
• Work with Finance to ensure proper invoicing and budget tracking.
• Dig into past project data to inform pricing and decision-making.

Sales & Growth

• Prospect and qualify new leads alongside the New Business team.
• Develop proposals, negotiate contracts, and close deals like a boss.
• Identify upsell opportunities and pitch additional services that benefit the client.
• Work with finance and project management to develop smart pricing strategies.

Qualifications:

• Experience in account management, sales, or client services.
• Experience working in a creative agency, marketing, or branding field.
• Proven track record of client retention and revenue growth.
• Strong negotiation and communication skills.
• Experience working with project managers, finance, and creative teams.

Why You’ll Love It Here:

• Creative & Fast-Paced – Work with a team of passionate, innovative thinkers.
• Collaborative & Supportive – We believe in teamwork and having each other’s backs.
• Growth Opportunities – We’re scaling fast, and there’s plenty of room to grow with us.
• Flexible & Remote-Friendly – Work from anywhere, as long as you can get the job done.
• Exciting Clients & Projects – You’ll work with diverse clients on a range of cool projects.

Benefits & Compensation:

• Competitive salary $45/hr commission opportunities.
• Flexible work schedule (with availability for team and client meetings).
• Hybrid work (mostly remote with opportunities for onsite requirements)
• Contract to Permanent opportunity
• Professional development opportunities to help you grow.

Schedule

• Part-time to Permanent Opportunity (50 hrs/mo)
• Availability as needed between between 10am - 6pm EST Monday - Friday

Required Experience

• 7 years in account management, sales, or client services ( in a creative agency is a must).
• A track record of managing accounts, closing deals, and driving growth.
• Experience working alongside project managers, finance teams, and creatives.
• Killer negotiation skills—you know how to sell and upsell with confidence.
• A natural ability to anticipate client needs and offer strategic solutions.
• Strong organizational skills—you never miss a deadline.
• Familiarity with tools like Google Workspace, CRM platforms, and project management software.

Click this link to apply: https://brandirejobs.softr.app/job-postings-details?recordId=recOopl6cFo20N9Cs