What are the responsibilities and job description for the Customer Service Representative position at Brand Bloom Services?
About the Role:
We are currently hiring a motivated and reliable Customer Service Representative to join our team in Allentown, PA. This role is ideal for someone who enjoys helping customers, solving problems, and working in a supportive team environment.
As a Customer Service Representative, you will assist customers with questions, orders, and service requests while providing a professional and positive experience.
Responsibilities:
• Provide friendly and professional customer service to customers
• Answer incoming calls and respond to emails from customers
• Assist customers with orders, billing questions, and account updates
• Resolve customer concerns quickly and effectively
• Maintain accurate records of customer interactions
• Help create a positive experience for every customer
Qualifications:
• High school diploma or equivalent
• Customer service, retail, hospitality, or call center experience preferred; NOT required
• Strong communication and people skills
• Strong problem-solving and attention to detail
• Reliable and punctual
What We Offer:
• Competitive hourly pay
• Paid training
• Career advancement opportunities
• Supportive team environment
• Health benefits available
Why Join Us:
We believe great customer service starts with great employees. Our company provides a supportive environment where team members are trained, valued, and given opportunities to grow their careers.
Apply today to start your career in customer service.
What began as a small outreach team has grown into a cross-state direct marketing agency with offices in Fresno and Toledo, California, and active campaigns across California and Ohio. We work on behalf of some of the most forward-thinking brands to put their products and services directly into the hands of the customers who need them.
We’re not just marketers—we’re representatives, relationship-builders, and results-driven professionals who take pride in helping businesses grow one real conversation at a time.
Salary : $16 - $20