Full-Time Evening Crisis Advocate (M-F 4p-12a)

Position Description

Branches Domestic Violence Shelter

Position Title: Evening Crisis Advocate

Supervised By: Putnam County Shelter Director

Branches Domestic Violence Shelter is a nonprofit organization that is seeking interest for a second Case Manager position. This would be a full-time position consisting of 32 hours weekly with schedule determined upon hire and negotiation. The salary for this position would start out at $32,000 annually.

This agency is made up of purpose- driven, hardworking individuals who spend a majority of their time formulating innovative solutions to issues that arise and working past the barriers we encounter day-today to provide life-saving services to survivors of domestic violence. The right candidate will match these efforts by having a passion for working directly with survivors from the point of crisis to follow-up and having high standards of maintaining confidentiality, work dependability, self-motivation, and personal ethics.

Branches Domestic Violence Shelter is a non-profit and an Equal Opportunity Employer.

A bachelor's degree in social services or related field or at least two years experience providing direct service advocacy for victims of domestic violence or related field of work is preferred but not required.

Our work is all encompassing, but candidates who possess these skills have a much greater chance of thriving in our field:

Confidentiality – Due to the nature of our work, our clients rely on us to maintain their private, personal information.

• Protect client information at their discretion: having client sign a Release of Information when appropriate.
• Respond appropriately to incoming client inquiries whether personal or professional.
• Protect location of operating offices.

Support Ability – A major part of being an advocate is supporting a client-led service plan and offering options to every step in gaining self-sufficiency.

• Do not discriminate on the basis of biological or assumed gender, race, ethnicity, age, sexual orientation, religion, disability, marital status, or military status.
• Assist clients in developing and updating their own personalized safety plans when needed.
• Do not judge clients based on the choices they make to survive.
• Honor autonomy.
• Assist clients to make necessary appointments in a logical order
• Coordinate clients’ appointments to make most efficient use of time
• Maintain all records necessary to document case management services
• Assist clients in carrying out a service plan needed for client to live successful, safe and violence-free life.
• Connect clients with needed and available community resources, such as social service, medical, financial, and housing contacts.
• Pursue alternative routes when a service plan changes, whether by choice or circumstance.
• Follow-up with clients and agencies as appropriate to document use/success of referral.
• Deliver transparent information about the abilities of the agencies and standing of the service plan.
• Assist Case Manager and Director of Client Services in completing case management as needed in the evening hours
• Meet weekly with Case Manager and Director of Client Services to discuss current clients and evaluate extensions.

Reliability – This position was created to enforce consistency not only on the administrative side of our agency, but because clients rely on this individual a great deal through their journey.

• Be on time for work and work only scheduled hours.
• Fill out Leave Request Forms in a timely manner.
• Answer emergency hotline crisis calls.
• Provide appropriate intake, assessment, and evaluation of a shelter candidate.
• Perform administrative duties as assigned by the Executive Director.
• Serve as on-call supervisor on rotating basis with other staff (approximately one week per month).
• Ability to legally operate a motor vehicle and provide own transportation on a daily basis.
• Report to Director problems arising with any client

Creativity – Advocacy is not cut and dry, black and white. Sometimes the duties of our work require us to think out of the box or out of our comfort zone.

• Provide consistent crisis intervention.
• Arrange emergency services to clients as needed.
• De-escalate incidents that occur within the shelter either on shift or during on call using the least restrictive measures.
• Coordinate with Director of Client Services, Development Director, and Executive Director to determine training needs for part-time staff.

Respectability – Professionalism is the key to building and maintaining strong, functioning relationships.

• Attend and participate in all staff meetings, attends pertinent off-site meetings, trainings, conferences, and
• Meet regularly with supervisor to exchange pertinent information and receive supervision.
• Maintain a professional attitude and relationship toward clients and coworkers at all times.
• Follow organization policies and enforce them at all times.

Job Type: Full-time

Pay: From $32,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift availability:

• Night Shift (Required)

Ability to Relocate:

• Scott Depot, WV 25560: Relocate before starting work (Required)

Work Location: In person

Salary : $32,000