What are the responsibilities and job description for the Office Administration position at Branch Tree Service Inc.?
Office Administration / Customer Service Representative
Branch Tree Service
Location: Romeo, MI
Monday–Friday
Join Our Team as an Office Administrator
Branch Tree Service is a family-owned and operated company that has proudly served Southeast Michigan since 1983. We're looking for a friendly, organized, and dependable Office Administrator to become the first point of contact for our customers and help keep our office running smoothly.
If you enjoy helping people, thrive in a fast-paced environment, and take pride in staying organized, we'd love to meet you.
What You'll Do
- Answer incoming phone calls and respond to customer inquiries.
- Schedule estimates and coordinate appointments.
- Manage customer information in our CRM software.
- Prepare proposals, invoices, and other customer documents.
- Process payments and assist with billing.
- Communicate with field crews regarding scheduling and daily operations.
- Maintain accurate customer records and office files.
- Assist with permit applications and administrative paperwork.
- Support the sales and management team with daily administrative tasks.
- Deliver exceptional customer service before, during, and after each project.
Qualifications
- Previous office administration or customer service experience preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient with Microsoft Office (Word, Excel, Outlook).
- Comfortable learning new software and technology.
- Positive attitude with strong attention to detail.
- Ability to work independently while contributing to a team environment.
Apply today and become part of the Branch Tree Service family!
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Vision insurance
Ability to Commute:
- Warren, MI 48091 (Required)
Work Location: In person
Salary : $18 - $24