What are the responsibilities and job description for the SERVICE GREETER position at BRAMAN MOTORCARS?
Braman Motorcars in West Palm Beach is currently seeking a Service Greeter to join our team of professionals in our Porsche Service Department. Qualified candidates should exhibit exceptional customer service skills, be professional, responsible and have the capability to multi-task in a busy dealership environment. The Service Greeter position is the first contact the customer has with the Service Department.
The following are the essential functions of a Service Greeter position at Braman Motorcars:
- Greeting all service guests with a warm welcome
- Must be able to move customer cars through the Service Drive
- Must have a clean driving record
- Must offer any assistance that may be needed
- Arranging customer transportation needs as required
- Assisting Service Advisors with any needs
- Proficiency in all Microsoft applications required
- Dealership service experience preferred
- Must be able to perform basic meet and greet tasks for customer, assisting customers with various needs as necessary
- Must represent the dealership in a professional manner
- Must understand how and to whom to refer customers who bring problems to his/her attention
- Must be able to walk, bend over, squat, kneel and stand in different locations throughout the dealership in support of customer requirements
- Must maintain responsibility over all equipment used at the Greeter Desk
- Responsible for all cash, check and credit card handling and procedures
- Must be able to keep the service area neat and clean
- Must have a minimum of 7 years of licensed driving experience
- Must be able to work Monday – Friday, 7:30am – 7:00pm, Saturday, 8:00am-5pm
- Must be properly groomed, professional in presentation and in compliance with Dealership dress code
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- licensed driving: 7 years (Required)
- customer service/hospitality: 5 years (Required)
License/Certification:
- drivers license with clean driving history (Required)
Work Location: In person
Salary : $32,409 - $54,338