Front Desk Receptionist

Receptionist / Sales Representative – Auto Detailing, Ceramic Coating, PPF & Tint

Brakeout Auto | State College, PA | Full-Time | On-Site

ABOUT US

Brakeout Auto is State College's go-to shop for premium auto detailing, ceramic coating, paint protection film (PPF), and window tinting. We operate out of a physical shop location and a mobile rig, serving customers who take pride in how their vehicles look and how well they're protected. We're growing fast and looking for a friendly, driven front desk receptionist to be the face and voice of our shop — welcoming customers, managing our calls, and turning our strong lead flow into booked jobs.

THE OPPORTUNITY

This is a front desk role where you're the first person customers meet, hear, and trust. You'll greet walk-ins, answer and make calls, respond to web and social media leads, and keep the front of house running smoothly. Your income is directly tied to your effort: the more customers you help and jobs you book, the more you earn. There's no cold calling — our leads come to us. If you're a people person who's organized, self-motivated, and hungry to earn, this role has real upside.

COMPENSATION

- Base Pay: $14 per hour

- Commission: 5% on all collected revenue you close, paid out when the customer's payment is collected. No caps, no tiers.

- Annual Revenue Bonus (based on your own collected revenue): $1,000 at $250,000 collected; $2,000 at $300,000 ; $3,000 at $350,000 ; $4,000 at $400,000 ; $6,000 at $500,000 collected.

- OTE (On-Target Earnings): $30,000–$50,000 per year based on current lead volume

WHAT YOU'LL DO

- Greet and assist walk-in customers in person, creating a welcoming first impression

- Answer and make calls, and respond promptly to Meta/social media leads and online quote requests

- Educate customers on our services (detailing, ceramic coating, PPF, tint) and guide them toward the right package for their needs

- Provide accurate quotes and follow up with prospects to close jobs

- Schedule appointments and coordinate with our shop and mobile teams

- Keep the front desk and reception area organized and running smoothly

- Track your leads and follow-ups to maximize close rate

- Represent the Brakeout Auto brand with enthusiasm and professionalism

WHAT WE'RE LOOKING FOR

- Strong communicator, confident and personable on the phone and in person

- Professional, presentable, and comfortable being the face of the shop

- Self-motivated with a competitive, results-driven mindset

- Organized and consistent with follow-up

- Genuine interest in cars and automotive appearance services is a big plus

- Prior sales or front desk experience is helpful but not required. We'll train the right person.

- Reliable, punctual, and professional

SCHEDULE & LOCATION

- Full-time, on-site position at our State College, PA shop

- Monday–Friday, 8:00 AM – 5:00 PM with a one-hour lunch (40 hours/week)

- You'll be working from our location, greeting customers and managing calls in person

WHY BRAKEOUT AUTO

- Steady inbound lead flow. You're not hunting from scratch.

- High average ticket value with opportunity to upsell premium services

- Small, growing team where your contribution is visible and valued

- Real earning potential tied directly to your performance

HOW TO APPLY

To apply, submit your resume along with a brief video introducing yourself. Tell us a little about who you are and why this role interests you. As part of your video, please also read through the following lines as if you were speaking with a real customer:

"Brakeout Auto, this is [your name] — how can I help you today?"

"Awesome, I can definitely help you with that. What kind of car do you have?"

"And is this a daily driver, or more of a weekend or special occasion car?"

"Are you looking for inside, outside, or both?"

"On the outside, is there anything in particular you're looking to have done? Are you thinking a wash and wax, a full polish and correction, or more of a deep clean with an engine bay detail?"

"How's the paint looking right now? Any scratches, swirl marks, or dull spots you've noticed?"

This doesn't need to be polished or produced — we just want to get a sense of how you communicate. We review applications on a rolling basis.

Pay: $30,000.00 - $50,000.00 per year

Benefits:

• Employee discount
• Referral program

Education:

• High school or equivalent (Preferred)

Language:

• English (Required)

Location:

• State College, PA 16803 (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• State College, PA 16803 (Required)

Ability to Relocate:

• State College, PA 16803: Relocate before starting work (Required)

Work Location: Hybrid remote in State College, PA 16803

Salary : $30,000 - $50,000