What are the responsibilities and job description for the Assistant Manager - Automotive shop position at Brake Masters Auto Repair Shops?
Job Overview
We are seeking a dynamic and motivated Assistant Manager with minimum three years experience to lead our automotive shop to new heights! This energetic role combines hands-on technical expertise with strong leadership and customer service skills. As an integral part of our team, you will oversee daily operations, ensure exceptional service quality, and drive sales through effective upselling and client communication. Your mechanical knowledge, dealership experience, and proficiency with estimating software will empower you to manage a wide range of automotive repairs, diagnostics, and maintenance services. If you thrive in a fast-paced environment and are passionate about delivering top-tier automotive solutions, this is the perfect opportunity for you to shine!
Duties
40 hours a week with 10 hours overtime guaranteed plus profit sharing and a monthly bonus.
- Supervise daily shop operations, customer service, ensuring efficient workflow and high-quality service delivery
- Lead and motivate a team of technicians, including service writers and mechanics, to meet performance goals
- Manage customer interactions by providing expert advice on vehicle repairs, maintenance, and estimates
- Utilize automotive diagnostics tools and computer-aided vehicle damage estimating software to accurately assess repairs
- Oversee service writing, ensuring clear communication of repair scopes and cost estimates to clients
- Drive sales by upselling additional services such as oil changes, tire services, alignments, suspension work, brake repairs, transmissions, air brakes, shocks & struts
- Ensure all repairs adhere to safety standards and manufacturer specifications while maintaining compliance with dealership policies
- Handle cash transactions responsibly and maintain accurate financial records
- Coordinate with parts suppliers and manage inventory levels for smooth shop operations
- Maintain detailed documentation of all service activities, repair orders, and client communications
- Experience
- Minimum 3 year experience
- Proven experience in automotive repair or service technician roles with a strong mechanical background
- Previous dealership experience highly preferred; familiarity with dealership processes is a plus
- Hands-on experience with automotive diagnostics and repair procedures such as oil changes, brake repairs, alignments, suspension work, tire services, shocks & struts replacements
- Proficiency in estimating software and auto estimating tools for accurate job costing
- Demonstrated ability in auto service management including customer service excellence and upselling techniques
- Knowledge of collision repair processes and automotive service standards
- Strong communication skills for effective client interaction and team leadership
- Valid driver’s license with a clean driving record; ability to drive company vehicles as needed
Join us to lead a vibrant team dedicated to delivering outstanding automotive care! We value energetic professionals who are eager to grow their careers while providing exceptional service. If you’re ready to make an impact in a fast-paced environment that rewards initiative and expertise, we want to hear from you!
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 50.0 per week
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $16 - $19