What are the responsibilities and job description for the Warranty & Customer Service Administrator position at Brake & Clutch, Inc.?
Job Summary
We’re looking for a highly organized Warranty & Customer Service Administrator with great communication skills and excellent follow-up habits. You’ll manage warranty claims and customer service requests while keeping everything accurate in spreadsheets. No technical expertise is required — we just need someone with a strong willingness to learn.
What You’ll Do
- Manage warranty claims and customer service requests from start to finish
- Communicate clearly and professionally with customers, vendors, and internal teams
- Track and update information in spreadsheets and other systems
- Follow up consistently to ensure issues are resolved in a timely manner
- Learn our products, processes, and tools as needed
What We’re Looking For
- Highly organized
- Great communication skills (written and verbal)
- Ability to manage a spreadsheet and keep records accurate
- Excellent follow-up habits
- No technical expertise needed, but must have a willingness to learn
- Reliable and proactive approach to customer issues
Compensation
$30 per hour, plus the opportunity to earn commission based on a percentage of warranty savings you help generate.
Pay: $30.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
Salary : $30