What are the responsibilities and job description for the Senior Director, Shared Services position at BrainWorks?
A $1B service-sector organization is seeking a high-impact Order-to-Cash leader to own and transform end-to-end revenue, billing, and cash flow operations. This is a highly visible leadership role responsible for driving Operating Cash Flow performance through operational discipline, process optimization, and strong cross-functional alignment.
The ideal candidate is both strategic and hands-on — someone who can operate in the weeds when needed, while also stepping back to design scalable processes, enforce governance, and build a high-performing organization.
What this role is focused on:
BrainWorks specializes in delivering exceptional Accounting and Finance talent to drive business success. Our dedicated Accounting and Finance Practice connects top companies with industry-leading professionals in roles ranging from mid-level management to executive leadership.
We pride ourselves on delivering quality, speed, and results through our proven recruitment process. With deep industry expertise, our consultants understand the unique challenges of the accounting and finance landscape and provide tailored solutions to meet your hiring needs.
When you partner with BrainWorks, you work with trusted advisors who are dedicated to finding the right talent to strengthen your team. Learn more at brainworksinc.com.
Industry 1: Environmental Services
Industry 2: Hospitality
Industry 3:
Job ID: 57865608472
Category: Accounting & Finance
Location: Houston, TX
The ideal candidate is both strategic and hands-on — someone who can operate in the weeds when needed, while also stepping back to design scalable processes, enforce governance, and build a high-performing organization.
What this role is focused on:
- Full ownership of the order-to-cash lifecycle, including invoicing, billing operations, revenue execution, and cash flow optimization
- Driving Operating Cash Flow improvements through accuracy, timeliness, and process efficiency
- Identifying and eliminating revenue leakage and operational breakdowns through data-driven analysis
- Building scalable governance frameworks, KPIs, and performance dashboards
- Leading billing and revenue process transformation initiatives, including automation and system enhancements
- Partnering closely with FP&A, Sales, Legal, Pricing, and Technology to ensure alignment across the business
- Supporting downstream AR and collections quality through strong upstream controls
- Developing and leading a large, multi-layered team (70 employees), including Managers, and individual contributors
- Establishing structure, accountability, and operating rhythms across a complex organization
- Experience in a large-scale service-based or contract-driven environment (preferably $1B revenue organizations)
- Proven ability to lead large teams (70 ), including multi-level leadership structures
- Strong track record of identifying, articulating, and executing process improvements at scale
- Ability to be “scrappy” and hands-on while also driving strategic execution and long-term transformation
- Strong relationship builder with the ability to influence across Finance, Operations, and Executive leadership
- Deep experience across order-to-cash, billing, revenue operations, or shared services environments
- Comfort operating in complex, fast-moving environments with multiple stakeholders and competing priorities
- Bachelor’s degree in Finance, Accounting, Economics, or related field
- 10–15 years of experience in billing operations, revenue operations, or revenue accounting
- 5 years of experience leading teams within a structured organization (Managers, Senior Managers, and Analysts)
- Demonstrated expertise leading the end-to-end billing / order-to-cash lifecycle, including integration with revenue recognition
- Strong track record of improving operational efficiency, scalability, and cash flow performance in complex environments
- MBA and/or CPA
- Experience within large, contract-based, service-sector or operationally complex organizations
- ERP/CRM systems experience (SAP, Oracle, NetSuite, Salesforce)
BrainWorks specializes in delivering exceptional Accounting and Finance talent to drive business success. Our dedicated Accounting and Finance Practice connects top companies with industry-leading professionals in roles ranging from mid-level management to executive leadership.
We pride ourselves on delivering quality, speed, and results through our proven recruitment process. With deep industry expertise, our consultants understand the unique challenges of the accounting and finance landscape and provide tailored solutions to meet your hiring needs.
When you partner with BrainWorks, you work with trusted advisors who are dedicated to finding the right talent to strengthen your team. Learn more at brainworksinc.com.
Industry 1: Environmental Services
Industry 2: Hospitality
Industry 3:
Job ID: 57865608472
Category: Accounting & Finance
Location: Houston, TX