Housekeeper Tru by Hilton Gilbert

SUMMARY

Assure the private and public spaces are consistently maintained and brand standards are up kept.

ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily in accordance with brand standards/company policy. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies

· Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash

· Change and replenish bed linens, towels and other guest amenities, as needed

· Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms

· Ensure all hotel property is in working order; report missing articles, damage, or mechanical problems to management or supervisor, as necessary

· Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction

· Turn in and log all guest property left in room or other public space

· Attend pre-shift meetings to learn assignments and the day’s tasks

· Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture)

· Perform guest turn down service, as needed

· Follow Company policies and procedures

· Other duties as assigned by supervisor or management

· Ensure all rooms/assigned tasked are completed with the allotted MPR’s

KNOWLEDGE, SKILLS, and ABILITIES

· Knowledge of housekeeping and laundry operations and procedures

· Knowledge of proper use and storage of cleaning chemicals

· General knowledge of equipment such as vacuums, commercial washers and dryers

· Able to understand and speak some of the English language

· Able to prioritize work assignments

· Demonstrate genuine care for customers and employees

· Able to work in fast paced environment

EDUCATION

High school graduate or GED preferred.

Job Types: Full-time, Part-time

Pay: $15.00 - $15.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: One location