Assistant Director

Brain Balance understands that the brain is central to human experience, influencing our physical, social, and emotional lives by dictating how we perceive, process, and react to the world. Optimal well-being is rooted in robust brain health and development. Developmental disruptions or deficiencies in the brain can manifest as challenging behaviors and symptoms. Fortunately, the brain's remarkable capacity for neuroplasticity, its ability to reorganize itself through experience, allows for positive change at any age. This principle is at the core of Brain Balance's approach.

The Brain Balance program leverages neuroplasticity to foster stronger, more efficient neural connections. This enhances an individual's capacity for sustained attention, distraction management, emotional and mood regulation, and behavioral control.

Extensive evidence supports the effectiveness of the Brain Balance Program®. Our published research consistently highlights significant improvements and positive outcomes reported by parents, program participants, educators, and clinicians. For further information, please visit BrainBalance.com.

Individuals interested in our mission are invited to consider the role of an Assistant Director.

Assistant Directors at Brain Balance are pivotal to our organizational success. Reporting to the Executive Director, the Assistant Director is an in-center full-time position that orchestrates the overall customer experience. Successful candidates will possess strong emotional intelligence attributes, enabling them to provide a top tier customer experience from the moment someone calls or walks through our doors.

Assistant Director responsibilities include, but are not limited to:

• Facilitating significant positive change in the lives of students aged 4 to adult.
• Oversee general office management, including managing a program calendar for staff, students, and events.
• Oversee data entry and CRM management.
• Conduct center tours.
• Support the Executive Director by managing online, in-center, and phone inquiries. 
• Booking assessments for the Center/Enrollment Director.
• Manage invoicing and payments.
• Light janitorial responsibilities.
• Exhibit a positive demeanor that fosters excitement and enthusiasm.
• Provide optimal customer service ensuring that each student and their parent or guardian has an exceptional and successful experience at Brain Balance.

Successful Assistant Directors typically possess:

• A degree in business administration or equivalent professional experience.
• A minimum of 2 years of experience in office management, sales, or customer service.
• Proficient in Google Workspace products.
• Exhibit comfort and proficiency with technology, coupled with a robust technical aptitude.
• Fluent in various social media platforms.  
• Strong competencies in self-awareness, self-regulation, motivation, empathy, and social skills.
• A demonstrable commitment to the care and well-being of children.
• A proactive and self-motivated approach to ensuring a memorable experience for students at Brain Balance.
• The ability to maintain focus and effectiveness in a dynamic environment.
• Excellent verbal and written communication skills.

Physical Demands:

• This position necessitates walking, standing, bending, stooping, jumping, stretching, and occasionally lifting up to 50 lbs.

If you seek challenging yet meaningful work within a fast-paced, stimulating, and highly rewarding environment, we encourage you to join the Brain Balance team.

To apply for the Assistant Director position, please submit your resume and cover letter to this job posting. The compensation for this position is $20-22 per hour. Opportunities for advancement exist for the right candidate.