What are the responsibilities and job description for the Service Technician position at BradyPLUS?
Job Description
Description & Requirements
We are in search of a Service Technician to join our growing team. This role will be maintaining equipment repairs at the Service Repair Center on site at customer’s locations and troubleshoot and repair equipment upon customer request. In addition, this position performs scheduled planned maintenance service as well as service calls, schedules service repairs to ensure proper and timely repairs are completed, coordinate with dispatch daily, and maintains accurate paperwork on repairs performed.
Responsibilities Include
BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.
About BradyPLUS
BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180 locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com .
BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.
Description & Requirements
We are in search of a Service Technician to join our growing team. This role will be maintaining equipment repairs at the Service Repair Center on site at customer’s locations and troubleshoot and repair equipment upon customer request. In addition, this position performs scheduled planned maintenance service as well as service calls, schedules service repairs to ensure proper and timely repairs are completed, coordinate with dispatch daily, and maintains accurate paperwork on repairs performed.
Responsibilities Include
- Must have working knowledge of troubleshooting, diagnosing and repairing floor care equipment, auto scrubbers, vacuums and electrical systems.
- Picks-up and delivers equipment or repairs on-site
- Provides customer training on the use and maintenance of service equipment
- Follows all applicable safety guidelines, government regulations, company’s safety manuals and /or stated safety policies
- Follow-up on all customer requests and questions to ensure appropriate response is made and customer is satisfied
- Maintains a service van and inventory
- Process paperwork upon completion of each repair preformed. Maintains a professional appearance and attitude
- Treats all customers, both internal and external with respect and courtesy
- Delivers excellent customer service to internal and external customers
- Additional duties or special projects as assigned.
- A minimum of 1 - 2 years of experience in service work.
- Valid Driver’s License and safe driving record
- Frequently required to sit, stand, walk, use hands to finger, handle or feel, reach with hands and arms, and lift up to 75lbs.
- Must be competent in communication proficiency, organization skills, time management, teamwork orientation, and customer focus
- Ability to pass job-related employment screenings.
BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.
About BradyPLUS
BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180 locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com .
BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.