What are the responsibilities and job description for the Service Technician position at Brady Services?
Are you a Service Technician searching for new experiences? As a leading Trane® independent office, Brady brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more!
The Service Technician - Level III role is responsible for the complex installation, maintenance, start-ups, and repair of commercial HVAC systems, including large unitary and chilled water systems and specialty products, as well as utilizing industry standards for safe work practices daily while providing professional customer service to complex customer accounts.
Opportunities for relocation assistance to North Carolina.
ESSENTIAL DUTIES & RESPONSIBILITIES Include The Following
Benefits & Compensation
The physical demands and environmental exposure described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
The Service Technician - Level III role is responsible for the complex installation, maintenance, start-ups, and repair of commercial HVAC systems, including large unitary and chilled water systems and specialty products, as well as utilizing industry standards for safe work practices daily while providing professional customer service to complex customer accounts.
Opportunities for relocation assistance to North Carolina.
ESSENTIAL DUTIES & RESPONSIBILITIES Include The Following
- Responsible for servicing products and equipment on assigned accounts to ensure customer satisfaction
- Performs timely preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers
- Perform repairs, overhauls, and start-ups of complex commercial HVAC systems
- Uses a variety of hand tools, following blueprints, wiring diagrams, piping schemes or engineering specifications, to diagnose and repair units
- Documents work by completing paperwork on each job daily and closing out jobs in a timely manner
- Determines parts to order for repairs and timeliness of need
- Prepare for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary
- Provide technical support and act as a resource for customers
- Knowledgeable with the products and services offered by Brady and effective in the sales of those products and services
- Works independently the majority of the time.
- Ability to mentor and coach junior technicians in technical and professional areas.
- Inspect, maintain, and complete necessary repairs for all company provided materials including fleet vehicle, tools, equipment
- Maintain service uniform wear such as hats, shirts, pants, and shoes to ensure compliance with company dress code
- Ensure compliance with federal, state, and local laws, legal regulations, and recommended best practices
- Collaborate with all Associates to uphold the company’s mission and values
- Supervises complex jobs with multiple technicians
Benefits & Compensation
- Competitive pay and bonus
- Affordable Medical, Dental and Vision plans
- Employer sponsored Short- and Long-term Disability
- Employer sponsored life insurance
- 401k with company match
- Paid Time Off
- Career growth & training opportunities
- Company vehicle
- Company provided tools, equipment, and uniform service
- Company credit card
The physical demands and environmental exposure described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.
- Material handling demands include lifting from floor level to overhead
- Ability to lift and carry or otherwise move up to 25 pounds constantly
- Ability to lift and carry or otherwise move up to 50 pounds frequently
- Ability to lift and carry or otherwise move up to 90 pounds occasionally
- Position considered in the Heavy Physical Demand Classification (PDC)
- Regularly required to stand, walk, bend, stoop, crouch, kneel, balance and climb with occasional sitting and laying
- Regularly required to use hands to operate objects, tools or controls; and reach with hands and arms
- Must be able to talk and hear in a loud environment
- Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
- Regularly exposed to mechanical/equipment rooms
- Occasionally exposed to outside weather conditions, sometimes extreme
- Occasionally exposed to moving mechanical parts; high and precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration
- Associate’s degree, certificate, or military training in Heating, Ventilation and Air Conditioning from an accredited institution
- 2 years of commercial HVAC experience
- Proficiency with computer devices (including laptops, tablets, and smart phones) and working knowledge of Microsoft Office, Adobe Acrobat, and Apple iOS software
- Proficiency with applicable maintenance tools, connected login, and operational renderings
- Universal EPA certification
- Ability to pass drug screening
- Ability to prove US employment eligibility
- Must possess a valid driver’s license
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.