Tow Truck Operator

Job Overview
Join our dynamic team as a Tow Operator, where you'll play a vital role in ensuring the safe and efficient movement of vehicles across various settings. Your expertise will help maintain smooth operations by handling vehicle recovery, transportation, and roadside assistance with professionalism and precision. This position offers an exciting opportunity to apply your mechanical skills, driving experience, and customer service talents in a fast-paced environment. As a Tow Operator, you'll be the go-to professional for vehicle recovery and roadside support, making a tangible difference for our clients every day.

Responsibilities

• Operate tow trucks, including flatbed and wheel-lift models, to recover and transport vehicles safely and efficiently.
• Conduct automotive diagnostics and mechanical assessments to determine the best recovery or repair approach.
• Load and unload vehicles carefully, ensuring secure transportation using appropriate equipment such as forklifts or other lifting devices.
• Provide exceptional customer service by communicating clearly with clients, dispatchers, and roadside assistance teams.
• Manage conflict situations professionally when dealing with distressed customers or challenging scenarios on the road.
• Perform routine inspections of tow trucks and related equipment to ensure safety standards are met and maintenance is up to date.
• Assist with automotive repair tasks when necessary, applying mechanic experience to troubleshoot minor issues or prepare vehicles for transport.

Qualifications

• Proven experience operating tow trucks or similar commercial driving vehicles; valid driver’s license with clean driving record required.
• Strong mechanical knowledge with hands-on automotive diagnostics and repair skills.
• Familiarity with manual transmissions and automotive systems is highly desirable.
• Experience in automotive repair, including working with flatbed tow trucks or other specialized recovery equipment.
• Ability to load, unload, and secure vehicles safely using appropriate tools and techniques.
• Excellent customer service skills coupled with conflict management abilities to handle sensitive situations professionally.
• Prior experience operating forklifts or other lifting machinery is a plus; relevant certifications are preferred. Join us to be part of a dedicated team committed to safety, efficiency, and outstanding service! Your skills will help keep vehicles moving smoothly while providing support that makes a real impact on our customers’ day-to-day lives.

Pay: From $18.50 per hour

Benefits:

• Flexible schedule
• Paid time off
• Paid training

Education:

• High school or equivalent (Required)

Shift availability:

• Overnight Shift (Preferred)
• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person

Salary : $19