What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Bradley Hamner - State Farm Agent?
Job Title: Part-Time Customer Service Representative
Schedule: 12–16 hours per week
Location: In-office preferred; open to remote
Compensation: Hourly, based on experience
Position Type: Part-time
Schedule: 12–16 hours per week
Location: In-office preferred; open to remote
Compensation: Hourly, based on experience
Position Type: Part-time
A local State Farm agency is looking for a friendly, dependable Customer Service Representative to join our team on a part-time basis. This role is designed to help support our current team by handling incoming calls and assisting with basic customer service tasks.
This is a great opportunity for someone looking for fractional or part-time work, such as a student, parent returning to the workforce, or anyone seeking a flexible schedule.
Responsibilities
- Answer incoming phone calls and direct them appropriately
- Assist customers with basic service requests
- Take messages and follow up with team members as needed
- Help with light administrative and office tasks
- Provide friendly, professional customer interactions
Qualifications
- Strong communication and customer service skills
- Friendly, dependable, and organized
- Comfortable on the phone
- Basic computer skills
- Insurance experience is a plus, but not required
- Licensing is not required for this role
What We Offer
- Part-time schedule (12–16 hours per week)
- In-office role preferred, with potential remote flexibility
- Supportive, team-oriented environment
- Opportunity to gain experience in the insurance industry
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable training programs.
Benefits:
Vacation & Paid Time Off, 401K Plan, Paid HolidaysSalary : $18 - $20