CYS Case Aide I

Interested individuals should submit an application at: www.bradfordcountypa.gov/330/Employment-Opportunities

Deadline to Apply: 10/29/2026

JOB SUMMARY:

The C&Y Case Aide I is an entry level paraprofessional position that works in close contact with Caseworkers regarding daily assignment of activities. The C&Y Case Aide I will perform activities on behalf and in support of the Caseworker including but not limited to maintaining case records, preparing client related documents and transporting clients.

DISTINGUISHING FEATURES OF THE CLASS:

The C&Y Case Aide I assists and receives training from professional social services personnel in providing services to children, youth, and families. Work involves scheduling, transporting and escorting clients to medical, dental and other appointments, to foster homes, court hearings and for recreation purposes; providing basic information; contacting clients who fail to keep appointments; assisting clients and/or families with the everyday activities of living, home maintenance and care, distribution and delivery of equipment, clothing and other belongings of clients and supervision of children during office visits and in crisis situations in the home. Work also involves the performance of routine clerical duties and the maintenance and care of waiting and visiting rooms. Work is performed under the close supervision of a professional supervisor and is reviewed by observation of performance and evaluation of results.

JOB FUNCTIONS:

· Assist the Caseworkers in providing services to families whose members are receiving mental health, intellectual disabilities, drug and alcohol, and/or child welfare services.

· Assist in the maintenance of case records. This will include filing, assuring that case records meet all Federal, State and Agency regulations/requirements, and providing feedback to the worker on record status.

· Record documentation relative to all services provided by the Case Aide I in the agency’s Child Accounting & Profile System (CAPS).

· Assist families/clients in completing necessary paperwork to access services.

· Collect and report statistical data concerning individuals/families on assigned cases according to Agency protocol, requests, or requirements.

· Schedule, transport, and escort clients independently or as a support for and with other C&Y staff. This service shall include transportation for court hearings, parent/child visits, out of home placements, foster homes, school, drug testing, medical, dental, or other related appointments as defined in the Family Service Plan, Child Permanency Plan, court orders, or other stipulations relative to delivery of service by the agency.

· Schedule, plan, and supervise visits between families and children in support of casework staff. These visits may occur in the family home, in the C&Y office, or another location as deemed appropriate.

· Assist in obtaining birth certificates and Social Security Cards.

· Complete interstate paperwork for placement of children in our custody in other states.

· Assist Caseworker with double teaming a home visit or transport/removing children and placing them in Foster Care.

· Assist families/children with arranging various appointments (eye, dental, and medical) and/or transporting them there.

· Assist Caseworker in scheduling appointments for home/office visits (locate clients, obtain correct address/directions)

· Assist in obtaining any records needed; i.e. school, medical.

· Assist with Holiday donations/deliveries to families as needed.

· Assist with file audits.

· Demonstrate proficiency and safety in the operation of office equipment.

· Demonstrate tact, diplomacy and professionalism in relationship to duties as a C&Y Case Aide I.

· Attend required training to develop program knowledge and skills.

· Assist Caseworkers with monthly out of County visits, if needed.

· Testify in court, if necessary, regarding clients’ needs.

· Assist with getting updated pictures of children.

· Filing, shredding; routinely.

· Other duties as assigned.

PHYSICAL AND MENTAL REQUIREMENTS:

Must have the ability to record, convey, and present information, explain procedures, and follow instructions;

Must be able to sit for long periods of time with frequent periods of standing, walking, and occasional twisting, reaching, pulling, and pushing required for obtaining files, doing inspections or other job duties;

Dexterity requirements range from simple to complex movements of fingers/hands, legs/feet, or torso to carry out job duties;

Sedentary work with occasional lifting, 15-20 pounds;

Must demonstrate emotional stability;

Ability to cope with physical and mental stress of the position;

Must be able to pay close attention to detail and concentrate on work.

REQUIRED KNOWLEDGE, SKILLS and ABILITIES:

Good knowledge of modern social services practices, casework philosophy and investigations, ability to deal with children and adults, Good communication and interviewing skills

MINIMUM EXPERIENCE and TRAINING:

Graduation from high school; OR Any equivalent combination of training and experience.

ADDITIONAL TRAINING AND EXPERIENCE:

Must possess current Child Line, FBI and Pennsylvania State Police Criminal History Clearances. Must possess a valid driver’s license. Must be able to work flexible hours.

Pay: $16.91 per hour

Benefits:

• 457(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Ability to Commute:

• Towanda, PA 18848 (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Salary : $17