What are the responsibilities and job description for the Business Systems Lead position at Bracalente Manufacturing Group?
Business Systems Lead
About the Role
We're looking for a Business Systems Lead to own our enterprise systems, with Epicor ERP (E10/Kinetic) at the center. You'll need a solid grasp of how the business runs — Quote-to-Cash, Procure-to-Pay, and everything in between — plus the data skills to turn numbers into decisions leadership can act on.
Why Join Us
Rewarded from day one— competitive pay, sign-on bonus eligible, relocation assistance
Grow your career, not just your title— we promote from within
A culture built for doers— collaborative, low on bureaucracy, hands-on leadership that trusts you
Take care of yourself and your family— strong healthcare, 401(k) match, generous PTO
What You'll Do
Own the ERP System
Serve as the functional go-to for Epicor ERP across departments
Troubleshoot issues and support upgrades, enhancements, and rollouts
Support End-Users
Train users and provide hands-on support
Maintain documentation and SOPs
Bridge Business & Systems
Partner with Sales, CS, Production, Purchasing, Supply Chain, Quality, and Finance to keep systems aligned with operations
Standardize processes and recommend system-based improvements
Turn Data Into Decisions
Build reports/dashboards in Epicor and related tools
Use Excel, SQL, and Power BI to analyze data and develop KPIs
Pitch In on Help Desk
Provide Tier 1 support as part of the IT team's shared coverage
What You Bring
Associate's/bachelor's degree in IT, CS, Business, or related field
3–5 years in a business systems role
Hands-on Epicor 10/Kinetic experience
Advanced Excel; SQL and/or Power BI strongly preferred
Strong analytical and communication skills
Comfortable working cross-functionally in a fast-paced environment
Good to Know
Occasional after-hours support and some travel required