What are the responsibilities and job description for the Aftermarket Sales/Counter Sales Representative position at BRABNER AND HOLLON, INC.?
Brabner & Hollon, Inc is a distribution, construction, and service organization offering a complete range of doors, door hardware and related products. We are a leading supplier for commercial, primary thru higher education campuses, medical and institutional facilities, and industrial projects. The company is privately owned and has been in operation for nearly 70 years! At Brabner & Hollon INC., the opportunities are endless as you join one of the fastest growing distributors in the industry!
Brabner and Hollon, Inc is seeking to hire an experienced Aftermarket Sales/Counter Sales Representative. This is a sales position that requires knowledge of 'builders hardware' along with excellent customer service skills. The Aftermarket Sales/Counter Market Sales Representative is responsible for maintaining relationships with assigned customers. Individuals in this role identify new project opportunities, review plans and specifications, prepare or supervise bids, present bids and follow up to close and add work to committed backlog. This individual will also oversee the work performed and the billing for that work, and will be involved in promptly solving any problems that may arise on the project.
Essential Functions
• Communicates with assigned customers on a regular basis to check progress of current jobs and get leads for new work that may be coming up.
• With coordination from Manager, cultivates new customer relationships.
• Secures construction plans and specifications on upcoming work in a timely fashion so that jobs may be taken off and bid.
• Participates in take-off process from plans and in construction specification interpretation in order to maximize bid potential.
• Reviews all bids for accuracy before submission; submits bids on a timely basis and in a fashion acceptable to the customer.
• Follows up on bid results and negotiates to capture jobs where necessary.
• Maintains good vendor relationships, and obtains competitive bids from vendors to maximize bid potential and gross margins earned.
• Attends project meetings as required by customer and / or circumstances.
• Manages projects by proactive communication with customers, review of reports, monitoring of vendor performance and coordination with warehouse / shipping activities.
• Visits jobsites as needed to attend meetings, check progress of work, or to diagnose and resolve problems.
• Participates in regular sales meetings to assess market opportunities, report on potentials and determine assignments.
Knowledge, Skills and Abilities
• Proficiency with Microsoft Office products; some familiarity with industry specific software (Comsense)
• Ability to read and interpret construction plans and specifications
• Knowledge of commercial door and hardware products and building code requirements
• Strong written and verbal communication skills
• Strong mathematical skills
• Must have excellent interpersonal and customer service skills
• Must be detail oriented with strong organizational skills and the ability to multi-task