What are the responsibilities and job description for the Hospitality Manager position at Brü Grill & Market?
Our Hospitality Manager supports daily restaurant and event operations, ensuring exceptional guest experiences, strong team performance, and efficient execution of service standards. This position assists with front-of-house leadership, private event coordination, staff development and training, inventory management, and operational excellence across both the restaurant and event venues.
Key Responsibilities:
- Lead and supervise front-of-house service teams, ensuring outstanding hospitality and guest satisfaction.
- Assist with planning, coordinating, and executing private events, banquets, concerts, and special functions.
- Recruit, train, coach, and develop team members while maintaining a positive culture and accountability.
- Manage shift execution, and daily service operations.
- Help monitor food, beverage, and supply inventory; place orders.
- Ensure compliance with health, safety, alcohol service, and company standards.
- Resolve guest concerns professionally and create memorable experiences.
Qualifications:
- Restaurant, hospitality, or event management experience preferred.
- Strong positive leadership, communication, and problem-solving skills.
- Ability to thrive in a fast-paced, high-volume environment.
- Flexible schedule including evenings, weekends, and special events.
- A real passion for hospitality, team development, and creating exceptional guest experiences.
We are looking for a happy, dedicated, strong leader that has the heart of hospitality and wants to help lead an amazing team and make our guest experience better every single day.